[Hiring] Sales Development Representative @Applause

Role Description

The Sales Development Representative (SDR) will create demos for our Account Executives (AE’s) by making outbound phone calls and sending outbound emails to our lead lists.

• Outbound Engagement: Focus 80%+ of your time on outbound calls and emails to engage SMB prospects.
• Product Representation: Represent Applause with integrity, passion, professionalism, and a deep understanding of the product’s features and benefits.
• Prospect Education: Help cold prospects understand the value of Applause software, building awareness and interest.
• Demo Scheduling: Set qualified demos for interested SMB prospects to meet with AEs, facilitating pipeline growth.
• Trade Show Engagement: Call trade show attendees, encourage booth visits, and follow up to nurture leads.

Qualifications

• Sales Experience: 1–2+ years of experience in outbound B2B SaaS sales, with a proven track record of meeting or exceeding SDR quotas.
• Communication Skills: Strong verbal and written communication skills, with the ability to engage SMB decision-makers effectively.
• Technical Proficiency: Familiarity with using sales CRMs (e.g., HubSpot or Salesforce) to manage prospecting and pipeline activities.
• High-Volume Activity: Comfortable making 200+ outbound calls per day in a fast-paced environment.
• Time Management: Strong organizational skills and the ability to balance high activity levels with effective follow-ups.
• Remote Effectiveness: Proven ability to work in a remote environment with excellent time management, a reliable internet connection, and zero noticeable latency.
• Work Flexibility: Ability to work an 8-hour shift within the hours of 7 AM – 7 PM EST to support client needs and outreach strategies.

Benefits

• Competitive compensation with hourly base and uncapped commissions
• 100% remote w/ no office mandate
• 19 paid company holidays
• 12 PTO days annually
• Amazing colleagues
• Energetic culture that is positive and celebrates together
• Inspiring mission & software product
• Ability to grow your career at a fast-growing tech startup