[Hiring] Sales Coordinator @Lightspeed Commerce

Role Description

We’re looking for a Sales Coordinator (Permanent Work from home) to join our team in Manila. Reporting to the Sales Operations Manager and collaborating closely with our North-American Retail go-to-market team, you’ll play a key role in supporting our Sales department’s operations. Please note that you will be working North-American (NOAM) time shifts in this role.

• Provide sales operations with hardware forecasts to ensure risks of stock outages/backorders are minimized.
• Supporting sales teams with data entry for applications and submit supporting documentation for the relevant teams.
• Monitor existing applications through lifecycles and engage with relevant teams and customers, where necessary, to ensure successful boarding of new merchants.
• Action updates to existing accounts related to addresses, banking information and ownership changes.
• Support Leadership team members with occasional administrative tasks.
• Assist in the maintenance of accurate records in company CRM.
• Ensure launch cases are correctly created and received by Launch team with payments being processed.
• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

Qualifications

• Previous experience in a fast-paced, administrative or customer service role.
• Stellar time management and organization skills.
• Remarkable communication skills.
• Prior experience working in a retail environment.

Benefits

• Market-leading salary package.
• Permanent work from home setup.
• Coworking space available, if needed.
• We follow the PH holidays!
• HMO for you and your 2 dependents (Maxicare).
• 15 Vacation leaves.
• 10 Sick leaves.
• Government Mandated Benefits.
• Food Allowance of 1000PHP per month.
• Work from Home Allowance of 1000PHP per month.
• Health and wellness benefit of 7500PHP per year.
• Free LinkedIn Learning License.
• Free access to Mental Health support and coaching services.
• Opportunity to grow your career in a company that values internal mobility.
• Exciting online and in-person events hosted regularly by our Manila Culture Club.

Company Description

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. Founded in 2005, in Montreal’s gay village, our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

• Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
• Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
• Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD).
• With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.