[Hiring] Sales Coordinator @Doneverse

Role Description

The Sales Coordinator is the heartbeat of our Sales Team. You'll manage the calendars, call flow, and outbound dialers of our Sales Account Managers (SAMs)—ensuring their time is fully optimized and that qualified prospects are excited and ready to show up for sales calls. Your success will directly impact company revenue, client satisfaction, and the productivity of our Sales Account Managers.

• Calendar Management (60%)
  • Confirm, qualify, and schedule appointments in SAM calendars.
  • Contact leads to uncover their challenges, goals, and readiness to invest.
  • Build rapport and “elevator educate” leads to warm them up for sales calls.
  • Manage ghost calendars and transfer leads strategically to maximize SAM utilization.
  • Maintain accurate CRM data, create and manage call lists, and track all touchpoints.
• Outbound Call Management (20%)
  • Manage outbound diallers in JustCall.
  • Make outbound calls during downtime to qualify and re-engage prospects.
  • Ensure daily talk-time and show-rate KPIs are consistently met or exceeded.
• Sales Coaching (10%)
  • Participate in roleplays, coaching sessions, and mentoring with the Sales Manager and Director of Sales.
  • Develop confidence, refine call flows, and continuously improve salesmanship.
  • Drive measurable increases in weekly sales through applied learning.
• Sales Administration (10%)
  • Complete assigned CRM tasks, notes, and follow-ups within deadlines.
  • Track KPIs and sales results in reports.
  • Provide daily updates on performance and pipeline progress.

Qualifications

• At least 3 years of phone sales or appointment-setting experience (required)
• Proven ability to hit or exceed quotas
• Strong communication and active listening skills
• Confidence in handling objections and creating excitement on calls
• Highly organized, with the ability to multitask and manage time effectively
• Proficiency in CRM tools and diallers (experience with JustCall is a plus)
• Positive, coachable, and driven attitude
• Passion for working in a fast-paced, performance-based environment

Benefits

• Be part of a growing international company with massive career growth opportunities
• Learn directly from top-tier sales leaders
• Work in a collaborative, high-performance environment
• Competitive pay and results-based incentives

What Success Looks Like

• 80% show-up rate (SUR) for managed SAMs
• Minimum 4+ hours daily talk time per SAM
• Steady growth in sales performance and lead quality