[Hiring] Revenue Operations Analyst @Escalon Services

Role Description

We are a fast-moving revenue operations team supporting a growing sales organization. The Revenue Operations Analyst is the execution backbone of our RevOps function owning the day-to-day operational work that keeps our pipeline clean, our reporting accurate, and our go-to-market team unblocked.

You will work directly under the Senior RevOps Manager and alongside an Assistant Sales Ops Manager. This is not an entry-level role — you need to be able to pick up recurring operations quickly, triage stakeholder requests independently, and contribute to process improvement without heavy oversight.

We use a Jira-based sprint model. Every two weeks, work is planned, assigned, and reviewed. You will own your lane of the board and be expected to deliver consistently within that structure.

Day-to-Day Responsibilities

• Pipeline & Reporting
  • Maintain and distribute weekly pipeline reports to sales leadership
  • Build and update Salesforce dashboards and reports for forecasting, activity tracking, and funnel visibility
  • Audit data quality on a recurring cadence - catch and correct hygiene issues before they reach leadership
  • Support monthly and quarterly business review prep with accurate, pull-ready data
• CRM Administration
  • Manage day-to-day Salesforce administration: fields, workflows, validation rules, page layouts, user permissions
  • Own the Salesforce change log — document all modifications and maintain a clean org
  • Triage and resolve CRM-related support requests from the sales team within sprint SLAs
  • Assist the Senior RevOps Manager on larger Salesforce architecture projects
• Stakeholder Support
  • Receive, triage, and resolve inbound RevOps requests from Sales, Marketing, and leadership
  • Communicate clearly on ticket status, timelines, and blockers — no surprises
  • Build and maintain process documentation so knowledge is never locked to one person
• Sprint Operations
  • Participate in bi-weekly sprint planning with the Senior RevOps Manager
  • Self-manage your queue - prioritize, flag blockers early, and close tickets clean
  • Review and approve Tier 1 tickets completed by the Assistant Sales Ops Manager
  • Contribute to sprint retrospectives with one actionable process observation each cycle

Qualifications

• 2+ years in a Sales Operations, Revenue Operations, or closely related role
• Salesforce CRM proficiency at an admin level - you build reports, update fields, and manage users without hand-holding
• Experience owning recurring reporting responsibilities independently
• Strong written communication - you document your work and communicate clearly across teams
• Comfortable operating within a structured sprint or project management system

Requirements

• Experience with Jira or equivalent project management tools
• Exposure to go-to-market tech stacks beyond Salesforce (HubSpot, Apollo, ZoomInfo, etc.)
• Background in a B2B SaaS or services environment
• Familiarity with forecasting methodologies and pipeline coverage metrics
• Familiarity with AI and usage of different models

Benefits

• We offer a variety of health benefits, all available on the first day of the month following employment with us, to keep you and your family feeling fit and well.
• Medical, Dental and Vision options
• Life and Disability
• STD/LTD
• 9 Paid holidays each year
• Flexible PTO
• 401K Retirement Plan
• Incentive compensation