[Hiring] Retail Sales Representative @RUSSELL MCCALLS INC

Role Description

We’re passionate about artisanal foods and exceptional customer experiences. We’re seeking a Retail Sales Representative who shares that same enthusiasm and thrives in a sales-driven environment. In this role, you’ll manage product merchandising and sales activities in your assigned territory, represent our gourmet product portfolio, and build lasting customer relationships with retail stores.

You’ll be a key point of contact for store managers and department leads, ensuring that product placement, promotions, and inventory support sales goals while delivering top-tier customer service.

What You’ll Be Doing...

• Establish and maintain relationships with retail store managers and department managers.
• Present and sell company products and services to store accounts within assigned sales territory.
• Manage in-store inventory and properly merchandise products in assigned stores.
• Prepare and issue in-store credits if needed according to company/account policy.
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company employees.
• Be accessible via phone during business hours (may include weekends).
• Check and respond to email messages a minimum of once daily.
• Participate successfully in all sales drives, incentives, and contests.
• Participate in marketing events such as seminars and sales meetings.
• Conduct outside sales activities by regularly visiting customers to build lasting relationships and understand their needs.
• Schedule and manage customer visits to present product demonstrations, discuss solutions, and close sales in a personalized setting.

Requirements

• Ability to lift up to 50 lbs and carry up to 25 lbs.
• Comfortable standing or sitting for extended periods.
• Valid driver’s license and reliable transportation.
• Strong communication and interpersonal skills.
• Self-motivated, highly organized, and able to work independently in a remote capacity.
• Knowledge of customer service principles and the retail/food industry.
• Strong computer proficiency (Excel, email, ordering platforms, etc.).
• Ability to work a flexible schedule, including some weekends.
• Ability to identify market trends and adapt sales strategies accordingly.

Qualifications

• 1+ year of experience in sales or retail/culinary work.
• College degree preferred but not required.
• Experience managing multi-location or large-scale accounts.
• Passion for gourmet and specialty foods.

Things that are a plus:

• Background in merchandising, promotional planning, or in-store demos.
• Ability to conduct product tastings or pairing events confidently.
• Knowledge of regional or local markets in your assigned territory.
• Knowledge of food trends, seasonal ingredients, or artisan product sourcing.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Accident Insurance
• 401(k) with matching contributions
• Profit Sharing
• Competitive Salaries
• Flexible Paid Time Off (PTO)
• Paid Holidays
• Free College Tuition
• PAID Parental Leave
• Professional Development Programs
• Opportunity to grow within the Company
• Employee Discount
• Referral Bonus