[Hiring] Renewals Manager @Creatoriq
Mar 27, 2025 - Creatoriq is hiring a remote Renewals Manager. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
Role Description
As a Renewals Manager at CreatorIQ, you will be instrumental in driving customer retention by managing contract renewals of CreatorIQ’s customer base. You will be proactively aligning with Accounts Executives and Customer Success to prioritize revenue and engaging with customers about their upcoming contract renewal, as well as uncovering expansion and upsell opportunities and driving them through contract signature. You will help to ensure positive customer experiences and increased renewal retention.
- Gain insight into customer goals and strategically package the solution and pricing that meets those goals.
- Uncover expansion and upsell opportunities through the renewal process and drive those opportunities through contract signature.
- Prepare and present data and trends to customers on current usage of the CreatorIQ platform.
- Drive customer conversations to uncover things like procurement timelines, budgets, and signatory processes for contracts.
- Proactively manage a large book of business and meet quota goals.
- Develop proposals and negotiate contracts.
- Manage several opportunities at once, and have a high level of throughput.
Qualifications
- 2+ years of experience in a closing role or 4+ years in relevant experience; Renewals Management, Account Management or Account Executive experience
- Past history of meeting or exceeding quota goals
- Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities through to close
- Ability to present data to customers and drive conversations to uncover things like procurement timelines, budgets, and signatory processes
- Excellent oral and written communication skills: shows excellence in previous customer and internal engagements
- Can track and prioritize work based on deadlines
- Ability to build rapport with customers, colleagues and other stakeholders
- Well-developed attention to detail and organization skills ie: follow processes, update the relevant systems diligently, and make suggestions on improvements where required
- Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers.
- Operational efficiency and laser focus on customer retention
- Customer-first mindset, where you and the company wins by helping our customers to be successful.
- College / University Degree highly preferred
Benefits
We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 27, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
