[Hiring] Renewal Manager @ButterflyMX

Apr 04, 2025 - ButterflyMX is hiring a remote Renewal Manager. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves owning and managing our critical renewal engine for renewing customer contracts.

Drive, own and optimize our renewals engine for thousands of customers
Develop strategies to attain successful customer renewal and growth metrics, including collaboration with executive team members
Partner closely with Customer Success, Finance, and Sales to maximize retention and mitigate renewal risk
Negotiate renewal terms to align customer and company goals
Drive renewal advanced analytics to support financial forecasting
Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize share of wallet
Enhance the renewals process playbook to maximize account and ARR retention
Handle escalations relating to contract questions, negotiations, and requests
Identify process gaps to improve efficiency

Qualifications

Bachelor’s degree preferred
5+ years of experience in renewals, client success or account management role, ideally in SaaS companies
Ability to operate with a sense of urgency
Prior experience reviewing contracts is strongly preferred
Strong communication, interpersonal, collaboration and negotiation skills
Fiercely competitive with a winning mindset
Highly empathetic toward and understanding of the customer experience
Self-motivated, proactive, energetic team player
Entrepreneurial, business owner mindset
Exceptional Salesforce acumen
Ability to work independently and as part of a team
Detail-oriented and organized

Benefits

Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
401(k) plan with a match
13 paid holidays, 25 PTO days
Paid Family Leave
Employee Assistance Program
Quarterly self-care stipends
Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
And more!

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Renewal Manager @ButterflyMX

Sales / Business

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Apr 04, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.