[Hiring] Regional Sales Director @ICON AIRCRAFT INC

Role Description

Acts as the sole sales representative for assigned territory, industry, accounts, and/or products. Represent the company to the customer and the customer to the company in all sales-oriented activities. Focus on acquiring new customers and retaining and growing an existing installed base of customers.

Location: Tampa, FL

Reports to: VP, Operations

Sales Support: Product Specialist(s) as lead management resource(s) and may have event-specific management of sales personnel

Primary Areas of Responsibilities

• Sales:
  • Represent ICON in marketing events, including auto shows, boat shows, luxury and lifestyle events…
  • Develop territory pipeline
  • Drive conversion of sales and marketing generated leads to deposit holders, contract holders, and owners
  • Develop all territory customer/prospect communication
  • Foster customer loyalty through customer contact / issue resolution
  • Maintain customer profile in ICON CRM system (Zoho)
  • Assist in aircraft delivery process in coordination with Customer Service & Support and Sales Operations
  • Host customer experiential events and visits at the ICON production facility
  • Schedule/execute customer demo flights
  • Meet/exceed assigned quota
• Team Leadership/Development:
  • Assist sales team in recruiting and onboarding program
  • Cross-coordination with marketing for execution of related campaigns
  • Help develop Product Specialist(s)
  • Improve field sales standards and qualifications
  • Help ICON improve the lead qualification and scoring process
• Customer Service and Support:
  • Engage owners for referrals to drive new business
  • Identify/measure trends in customer feedback
  • Support development of territory dealer/service center network

Success Indicators

• Regularly meet or exceed quota
• Customer Satisfaction Index (TBD)
• Team 360 Evaluations

Requirements

• Bachelor’s Degree
• 7+ years of commissioned sales experience in consumer product with 12 to 18-month sales cycle
• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint)
• Proficient in Zoho or related sales CRM

Ideal Experience

• 250 hours total flight time
• FAA ASEL Commercial Certificate (or above)
• FAA SES Rating
• FAA ASEL Certified Flight Instructor (CFI)
• 10+ years of commissioned sales experience in $200k+ consumer product w/ 12 to 18 month sales cycle
• Successfully managed/maintained customer relationship during product manufacture (from contract to delivery)

Other Traits

• Exceptional interpersonal skills, including the ability to build/cultivate client relationships
• Strong communication and public presentation skills
• Self-starter who requires minimal supervision
• Intuitive, observant, empathetic
• Highly intelligent & structured thinker
• Exceptionally well-organized and detail-focused
• Pragmatic decision making
• Powersports enthusiast, adventurous personality
• Assertive, dynamic, creative, and intelligent with high energy and vision
• Team oriented with a priority on organizational goals
• Ability to grasp issues in a dynamic environment and organize activities to quickly achieve desired outcomes