[Hiring] National Account Coordinator @EquipmentShare

Role Description

At EquipmentShare, we’re not just renting equipment - we’re transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.

• Manage the order process for EquipmentShare National accounts.
• Grow our existing customer base by building relationships with key company principals.
• Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently.
• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare.
• Keep customers up-to-date about new or additional ways in which EquipmentShare can help improve their business.
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications.
• Work with all locations to ensure National account orders are handled promptly and correctly.

Qualifications

• You’re a great listener and care about solving your customer’s problems.
• You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process.
• You have strong interpersonal and problem-solving skills.
• You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services.
• Must be extremely detail oriented.
• 3–4 years of sales experience (equipment sales experience is a plus).
• Equipment knowledge experience preferred.

Requirements

• High School diploma or equivalent.

Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply.
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO + paid holidays.
• 401(k) + company match.
• Tool and boot reimbursements (role dependent).
• Gym membership stipend + wellness programs (earn PTO and prizes!).
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year — give back to the community you call home.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry leading diagnostic tools.