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Market Research / Client / Insights Manager @TGM Research

[Hiring] Market Research / Client / Insights Manager @TGM Research

Mar 05, 2025 - TGM Research is hiring a remote Market Research / Client / Insights Manager. 💸 Salary: competitive salary and performance-based bonuses. 📍Location: Czech Republic.

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Role Description

You will be a part of the Client Service Team and you will play a crucial role in building and maintaining strong relationships with our clients. You will be responsible for managing and growing key client accounts, ensuring client satisfaction, and maximizing their utilization of our online panels.

  • Promote and sell research/panel services
  • Act as the main point of contact with the client
  • Directly manage/supervise project execution with the support of a fieldwork team
  • Identify and generate new streams of business to grow your team territory

Responsibilities

  • Identify opportunities for account expansion and upselling of additional services, driving incremental revenue generation
  • Participate in lead generation and new business activities, supporting the acquisition of new clients and opportunities
  • Manage and grow a portfolio of key client accounts (medium to big size/complexity), ensuring client satisfaction, retention, and revenue growth
  • Coordinate the execution of medium to complex research projects, ensuring timely delivery of results
  • Provide full guidance for sampling strategy development and monitor fieldwork performance
  • Maintain excellent day-to-day communication with clients, advising on potential roadblocks and corrective actions to ensure the best service and client satisfaction throughout the project lifecycle
  • Monitor project financials and performance metrics, ensuring projects are delivered on time, within budget, and to client expectations

Qualifications

  • 2-4 years of experience in both account management and/or project management within the market research, consulting, or online panel industry
  • Strong communication and interpersonal skills
  • Fluent English and another European language
  • Excellent problem-solving abilities
  • Entrepreneurial mindset – every day is different: we try, we fail, we try again and succeed
  • Ability to work independently and as part of a team
  • Proficiency in using CRM software and Microsoft Office Suite
  • Research/Statistics/Data Science background is a bonus

Benefits

  • Fully remote position
  • Competitive salary and performance-based bonuses
  • Professional development opportunities
  • International Team setup
  • Flexible Working Policy
  • A collaborative and innovative work environment
  • Working with newest technologies and using modern tools (including MacBook)
  • 21 days of holidays + bank holidays

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Before You Apply
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📍 Be aware of the location restriction for this remote position: Czech Republic
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Sales / Business
Market Research / Client / Insights Manager @TGM Research
Sales / Business
Salary 💸 competitive salary and performance-based bonuses
Remote Location
Czech Republic
Job Type full-time
Posted Mar 05, 2025
Apply for this position Unlock 54,666 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: Czech Republic
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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