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Sales / Business
Managing Partner
@Workday, Inc.
[Hiring] Managing Partner @Workday, Inc.
Mar 25, 2025 - Workday, Inc. is hiring a remote Managing Partner. 💸 Salary: $156,700 - $235,000 usd. 📍Location: USA.
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Role Description
The Managing Partner is responsible for the overall success of an assigned group of deploying and production customers. You will be responsible for high-level relationship management and act as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution. You will own client satisfaction, maintaining client communication, and the overall management of client relationships, and have responsibility for the growth of those relationships by identifying new business opportunities. You will accomplish this in collaboration with internal Account and Services teams and Delivery teams. The MP success is measured on customer satisfaction, customer portfolio bookings, & regional services revenue.
- Participate in sales cycles to help support implementation related activities for prospects that will become part of their portfolio.
- Collaborate with Account Executives and Service Executives to help position and sell or upsell Workday product, deployment and post production services, into your customer base and ensure they’re getting maximum value from the product.
- Have overall responsibility for the successful deployment of the Workday solution, driving adoption, guiding customers in the implementation of new features and products and selling additional services to support their strategy.
- May drive customer self-sufficiency by ensuring customers understand how to engage with the Workday services organization.
- Create proofs of concepts.
- Participate in partner selection for non-Workday primed engagements.
- Guide large, partner-led accounts with global complexity such as M&A and divestitures.
- Create the strategic plan across the customer architecture.
- Serve on and actively participate in customer steering committee meetings.
- Provide direction and support to Workday and service partner project teams especially as it relates to scope, budget, timeline and critical deployment issues.
- May act as the point of contact to facilitate and resolve escalated customer and/or project issues.
- Review and approve all services contract amendments.
- Engage other service resources as necessary to support account planning and feature adoption strategies.
- Create and nurture executive relationships.
- Leverage customer relationships as needed for prospect references.
Qualifications
- At least 10 years’ experience deploying large, sophisticated Cloud SaaS ERP (HCM & Fins) solutions at a project and program manager level.
- Proven success positioning and selling professional services and partnering with software sales teams to position and sell additional products.
- At least 8 years of developing and maintaining C-level relationships.
Requirements
- Ability to travel up to 50%.
- Ability to empower and lead a matrixed team of individuals at multiple levels within an organization.
- Ability to manage and prioritize multiple customers demands balancing customer satisfaction with revenue and profitability targets.
- Dedication to continuous improvement in the way we serve our customers.
- Proven ability to develop and implement effective account strategies focused on building strong client relationships, identifying growth opportunities, and driving customer retention and revenue.
- Strong customer insights skills, with the ability to analyze customer data, identify trends, and provide actionable recommendations to improve customer satisfaction and inform business strategies.
- Exceptional relationship management skills.
- Strong account planning skills.
- Demonstrated credibility, built on honesty, expertise, and consistent communication.
- Strong customer engagement skills.
- Strong ability to identify and understand customer needs through market research, feedback analysis, and problem-solving.
- Excellent stakeholder management skills.
- Proven ability to contribute to strategic planning.
Benefits
- Workday Pay Transparency Statement: The annualized base salary ranges for the primary location and any additional locations are listed below.
- Primary Location Base Pay Range: $156,700 USD - $235,000 USD.
- Additional US Location(s) Base Pay Range: $148,900 USD - $264,400 USD.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
$156,700 - $235,000 usd
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Mar 25, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
