[Hiring] Manager, Solutions Consulting @Remote - Referral Board

Role Description

Remote is scaling Solutions Consulting to win more complex, multi-product platform deals. As Manager, Solutions Consulting (AMER), you lead a team of Solutions Consultants (SCs) and partner closely with Sales and Product to improve deal outcomes through strong discovery, value articulation, technical scoping, and clean handoffs. You set clear standards, coach to consistent behaviors, and run an inspection cadence that turns our best practices into repeatable execution.

You’ll shape and build an AI-forward, learning-oriented team that continuously improves how we discover, scope, and communicate value. You’ll also turn frontline deal insights into structured product signal—clear, consistent, and actionable—so Product and GTM teams can address the highest-impact gaps and friction.

Qualifications

• Proven experience leading, coaching, and developing a solutions consulting team in a high-growth, fast-paced SaaS environment.
• Familiarity with HR and Payroll domain is a strong plus.
• Demonstrated ability to improve revenue outcomes through better pre-sales execution (e.g., win rate, deal velocity, multi-product attach, enterprise outcomes).
• Strong consultative selling skill set, with the ability to coach others on discovery, value articulation, and executive-level communication.
• Demonstrated ability to use AI tooling to improve team throughput and quality, while managing risk and driving adoption through coaching and standards.
• Strong judgment and prioritisation: you can direct team effort to the opportunities and activities that drive the highest impact.
• Data-driven and operationally rigorous: you can define standards, measure adoption, and run a consistent coaching and inspection cadence.
• Strong cross-functional influence with Sales, Product, Enablement, RevOps, and Customer Experience.
• Excellent written and verbal communication in English.
• 8+ years of experience in solutions consulting, pre-sales, consulting, or related roles (SaaS preferred).
• Experience working remotely is a plus.

Requirements

• Lead, coach, and manage a team of Solutions Consultants to deliver consistent, high-quality consultative pre-sales.
• Build a high-performance culture with clear expectations, timely feedback, and strong career development.
• Identify skills gaps and deliver development plans across consultative behaviors, product mastery, and execution discipline.
• Conduct performance evaluations and manage performance with clarity and care.
• Run a weekly deal inspection rhythm focused on the SC inputs that drive outcomes: qualification, discovery quality, scoping, risks, and executive narrative.
• Partner with AEs and Sales leadership to shape winning strategies on priority opportunities.
• Set and enforce engagement standards to protect capacity for high-impact, complex work.
• Build strong partnerships with Product, Marketing, Enablement, RevOps, and Customer Experience to improve alignment and impact.

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces