[Hiring] Manager, Revenue Operations @Gloo

Role Description

We are seeking a highly motivated and experienced Revenue Operations Manager to drive efficiency and strategic projects across our revenue-generating functions. This role is unique, splitting the focus equally between maintaining and optimizing our core Revenue Operations (RevOps) infrastructure and leading high-impact, revenue-related projects. The ideal candidate will be a hands-on operator with a strategic mindset, capable of managing complex systems, data, and processes, while also successfully driving cross-functional initiatives to completion.

What You’ll Be Doing:

• System Administration: Coordinate with our systems administration team and own the optimization of our key revenue technology stack (CRM, Marketing Automation, Sales Engagement, etc.), ensuring seamless integration and data flow.
• Data Management & Reporting: Ensure data quality and integrity across all revenue systems and Gloo organizations. Develop and maintain dashboards and reports to provide actionable insights into sales, marketing, and customer success performance.
• Process Optimization: Continuously support, evaluate, and refine revenue processes (e.g., renewal processes, sales forecasting, territory planning/account assignments, reporting, etc.) to maximize efficiency and scalability.
• Enablement & Documentation: Develop and maintain process documentation and training materials for the revenue team related to revenue operations, ensuring high adoption of tools and processes.
• Forecasting Support: Assist in the revenue forecasting process, providing necessary data, tools, and analysis to support accurate and timely projections.
• Deal Desk and Contracting Support: Support management of contracting processes for our sales, customer success, and legal departments.
• CRM Data Integrity: Ensuring account and opportunity data represents accurate information.
• Lead and Execute Strategic Projects: Focused on accelerating revenue growth and improving operational effectiveness. These projects may include:
  • Design and implementation of a new commission structure.
  • Evaluation and integration of new revenue technology.
  • Market research and Total Addressable Market analysis.
  • Supporting new Go-to-market strategies and plans.
  • Expansion into new markets, requiring the setup of goals, objectives, and KPIs.
  • Ad-hoc business and financial analysis.

Qualifications

• 5-7+ years of experience in Revenue Operations, Sales Operations, or Business Operations.
• Proven expertise as an administrator for a major CRM (e.g., Salesforce, HubSpot).
• Strong analytical skills with the ability to translate data into actionable strategies.
• Demonstrated ability to successfully manage and deliver complex, cross-functional projects.
• Excellent communication and collaboration skills, capable of working effectively with technical and business stakeholders.
• Familiarity with data warehousing and BI tools (e.g., Tableau, Looker) (preferred).
• Experience in both a B2B sales led and B2B product led environment (preferred).

Benefits

• Competitive compensation and discretionary performance bonus commensurate with experience.
• Flexible PTO policy and state-compliant sick leave to support your well-being.
• Medical, Dental, and Vision plans with up to 90% coverage for employees.
• Generous employer HSA contributions for HDHP elections.
• Employer-sponsored 401k program with a 2% employer match.
• Learning & Development stipend available after 6 months of employment.
• Paid Parental Leave.
• A dynamic, talented team, dedicated to changing the world and building an incredible business.
• Onsite and virtual social events to keep us connected in our hybrid work environment.

Company Description

Applicants must be currently authorized to work in the United States on a full-time basis. At this time, Gloo is only able to consider candidates who are U.S. Citizens, U.S. Permanent Residents, and individuals eligible for H-1B transfer or petition (we are unable to sponsor new H-1B visas).

Gloo is committed to providing an inclusive and accessible experience for all candidates. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected] to let us know how we can support you.

Job is posted until filled.