[Hiring] Manager, Mid Market Sales @Zapier

Role Description

Zapier is hiring a Sales Manager to join our Sales and Customer Success org. In this role, you’ll lead a Mid Market Sales team responsible for selling Zapier’s AI Orchestration platform offerings to customers across the globe.

• Manage a team of Account Executives selling Zapier’s automation platform to customers in the 1–999 employee range.
• Guide the team to success across an inbound motion, ensuring consistent attainment of revenue goals.
• Recruit, coach, and ramp quota-carrying AEs with strong product acumen, technical fluency, and a builder mindset.
• Provide hands-on coaching across pipeline generation, discovery, multi-threading, and closing.
• Oversee AE execution of strategic adoption plans with support from Solutions Engineers, Customer Success, Marketing, and Product.
• Drive rigor in pipeline inspection, forecasting, and activity hygiene using tools like HubSpot.
• Partner with Product Marketing, Demand Gen, RevOps, and Engineering to deliver effective go-to-market strategies.
• Maintain executive-level relationships with high-potential accounts and bring customer voice back to Product.
• Codify what works—sharpen our approach to horizontal use cases, improve qualification and objection handling frameworks.

Qualifications

• 5+ years of SaaS sales experience overall.
• At least 2 years of experience leading quota-carrying AEs.
• Strong grasp of selling products like Zapier: flexible, horizontal platforms.
• Credible with both IT and business stakeholders.
• Experience in building or scaling sales motions.
• Understanding of the impact of AI and automation in modern sales and customer workflows.
• Strong communication skills and ability to build trust.
• Alignment with Zapier’s mission to democratize automation.

Requirements

• Comfortable managing sellers who operate across inbound and outbound channels.
• Ability to discuss APIs, integrations, AI, compliance, and platform extensibility.
• Experience testing new ideas, playbooks, and GTM strategies.

Benefits

• Diverse perspectives and experiences are valued.
• Non-standard application process designed to promote inclusion and equity.
• Reasonable accommodations for individuals with disabilities.