[Hiring] Loan Officer @Knock

Role Description

We are seeking a sales-driven, professional Mortgage Loan Officer to join our team. As a Loan Officer at Knock you will drive business from loan application to funding of Knock Bridge Loans™. You will proactively work your pipeline to identify, develop, and maintain a strategic network of business relationships that provide new Knock Bridge Loan™ opportunities.

• Meet and exceed sales targets monthly including applications and funded loans, with a minimum of 25 funded loans per month.
• Partner with Sr. Loan Officers, Account Executives and Sales Assistants to provide an excellent experience for our bridge loan customers and business partners from application to funded loan.
• Advise Knock customers of appropriate products, terms, and pricing, while gathering any additional required information.
• Meet or exceed on-time closing rate by overseeing your pipeline and working closely with cross-functional stakeholders to provide an experience that delights partners and customers.
• Maintain a loan application pipeline, ensuring compliance with federal and state regulations as well as company processes and procedures.
• Maintain required NMLS and State Licensing in states where Knock is licensed to originate mortgage loans, including any required continuing education.
• Promote a culture that puts People First, with an emphasis on best-in-class customer service.
• Continually learn, grow, and expand your knowledge while also supporting others’ learning; act as a mentor and be a resource for others inside and outside of your team.
• Take on ad-hoc projects as they arise and always be willing to support your team where they need you.

Qualifications

• A minimum of 2 years recent experience as a Mortgage Loan Officer with an emphasis on purchase loans.
• Active NMLS license.
• Proficiency in FNMA and FHLMC guidelines - familiarity with non-conforming (jumbo) a plus.
• Experience using Encompass, Meridian Link, Optimal Blue, and Customer Relationship Management Systems.
• Education: High school or equivalent experience.
• Bilingual in Spanish preferred, but not required.
• Exceptional customer service and interpersonal skills with the ability to quickly establish rapport.
• You are comfortable with change and working in a fast-paced, startup environment.
• You are a team player and a fantastic verbal and written communicator - naturally inclined to deliver amazing customer service.
• Belief in creating diverse, equitable, and inclusive practices and programs that will further Knock’s commitment to making an impact, learning, putting people first, being open, and courageous.
• Have proven success working 100% remote in prior positions & are experienced working with a distributed, national team.

Requirements

• Set up and constantly operate a computer.
• Communicate and exchange accurate information to others via telephone or internet video applications.
• The candidate must be able to perform the essential functions of the job, with or without reasonable accommodation.

Benefits

• Top tier medical, dental, & vision benefits for full time employees starting on the first day of employment.
• Flexible Paid Time Off for full time employees.
• Paid parental leave for all full time employees:
  • 12 weeks paid parental leave for the birthing parent.
  • 6 weeks paid parental leave for the non-birthing parent.
• One thousand annually for professional development.
• Life, AD&D and Disability insurance for full time employees.
• 401K (noncontributory by Knock) for all employees.
• $75 monthly allowance for health & wellness.
• Up to $400 monthly for a co-working space for eligible employees.
• $100 monthly allowance for home internet, mobile phone or other communication devices.
• $2,500 referral bonus for eligible employees.