[Hiring] Key Account Manager @Snappy Shopper
Apr 02, 2025 - Snappy Shopper is hiring a remote Key Account Manager. đź’¸ Salary: unspecified. đź“ŤLocation: UK.
Role Description
As a Key Account Manager, you’ll be at the forefront of managing and developing relationships with our key group partners. Your goal? To drive growth, increase revenue, and ensure client satisfaction. Working closely with internal teams—Operations, Marketing, Product and Development—you’ll help tailor strategies that maximise performance and create long-term success for our partners.
- Building and maintaining trusting relationships with key Snappy Shopper marketplace, white-label and order aggregation partners.
- Developing and executing strategic marketing and account plans to drive sales, new customer growth, and revenue.
- Collaborating with internal teams to ensure smooth operations, product excellence, and service delivery.
- Driving operational improvements, ensuring efficiency and effectiveness in processes.
- Acting as the main point of contact for partner issues, resolving concerns to maintain strong client relationships.
- Managing projects, ensuring resources, timelines, and communication are well-coordinated.
- Creating training documentation and ensuring staff are equipped to manage systems effectively.
- Monitoring key account performance, preparing reports, and delivering insights to partners and internal stakeholders.
- Staying ahead of industry trends and competitor activity to help shape our strategies.
Qualifications
- Some experience in account management, sales, marketing, or a similar customer-focused role.
- A strong client relationship mindset, with excellent communication and interpersonal skills.
- A solid understanding of (or willingness to learn) sales metrics, performance analysis, and strategic planning.
- Strong problem-solving abilities, commercial awareness, and a results-driven approach.
- Project management skills, with the ability to prioritize, multitask, and meet deadlines.
- A willingness to learn and grow within a fast-paced, collaborative environment.
- IT proficiency, including experience with CRM systems, PowerPoint, Excel, and Power BI (or a willingness to learn them).
Requirements
- Community: you understand Snappy Shopper goals to help local businesses compete online and our strategy, work with others to deliver these whilst supporting colleagues.
- Be Snappy: you work quickly to achieve tasks and recover when things go wrong or don’t go as planned.
- Breaking Barriers: you thrive in the unknown - adapt to changing business requirements by prioritising key tasks and maintain a constructive and positive outlook when work is challenging.
- Craic on: you are proactive in completing your role and responsibilities in a changing environment, whilst being open to and able share knowledge with others.
Benefits
Joining a high-growth tech scale-up is a whole new adventure. As we scale, so will your career. You’ll get hands-on experience applying your skills in real-time, working on projects that directly impact local businesses and the communities they serve.
The entrepreneurial nature of our business means you’ll work alongside passionate, purpose-driven people who care about innovation and making a difference. The challenges and opportunities will keep evolving, meaning you’ll constantly be learning and developing new skills—no two days are the same!
You’ll also be closer to the action than in most other companies, gaining commercial awareness, insight into how a business scales, and the ability to shape the future of a growing sector.
For those who love autonomy, fast learning, and impact, we put no limits on your ambition and personal growth.
This is a remote-based (UK) role with regular travel to partner sites and company meetings as required.
Applying
Don’t forget to include a cover note that tells us why you are interested in the role and shares more about who you are and what matters to you.
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| đź“Ť | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
unspecified
|
Remote
Location
UK
|
|
Job Type
unspecified
|
Posted
Apr 02, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
