[Hiring] Inside Sales Home Health Representative @ADT

Role Description

To receive inbound telephone calls as a result of various marketing campaigns targeted to ADT's Personal Emergency Response Service and successfully position interested customers for a system that fits their needs.

• Provide resolution and close sales for both new and existing customers by taking qualified prospects through critical selling path of gathering information, determining needs and setting up an order.
• Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
• Make outgoing follow-up telephone calls to undecided leads and outbound calls to leads that are received via the Internet through various campaigns.

Remote locations considered for hire:

• Alabama
• Arizona
• Arkansas
• Delaware
• Florida
• Georgia
• Idaho
• Indiana
• Iowa
• Kansas
• Kentucky
• Louisiana
• Mississippi
• Missouri
• Nebraska
• New Hampshire
• North Carolina
• North Dakota
• Ohio
• Oklahoma
• South Carolina
• South Dakota
• Tennessee
• Texas
• Utah
• Virginia
• Wisconsin
• Wyoming

Qualifications

• High school diploma or equivalent.
• 1 year inside sales or equivalent sales experience preferred.
• Good communication skills.
• Strong verbal skills.
• Excellent listening skills.
• Positive interpersonal skills.
• 20 wpm accurate typing.
• ADT specific product knowledge.

Requirements

• Schedule: 12:30 PM – 9:00 PM EST, Monday - Friday.
• Saturday rotation: every 3rd Saturday; weekday off provided.

Benefits

• The pay range for this role is $13.00 an hour, plus commission, and is based on experience and qualifications.
• Access to healthcare benefits.
• 401(k) plan and company match.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• Paid time off: Employees accrue up to 120 hours in their first year; accrual rate increases after the first year.
• 6 paid holidays.