[Hiring] Independent Account Executive @BLC BACKLOTCARS Inc

Role Description

We are seeking an Account Executive with experience in sales & account management. An Independent Account Executive will support and cultivate customer retention as well as acquire new accounts in your assigned territory. You will act as the personal liaison for dealerships within a dedicated region, ensuring that expectations are set and met while facilitating an exceptional customer experience.

• Drive user adoption within your dedicated region
• Act as the main point of contact for dealerships within your assigned book of business
• Maintain a good flow of communication with all departments
• Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments
• Thoroughly document all research and customer interactions in our CRM
• Track daily, weekly, monthly call activity and performance measurements against goals and sales targets
• Coach our customers on best practices, empowering them to thrive within our marketplace

Qualifications

• 3-5 years of related sales and/or account management experience
• Strong understanding of online technologies and proficiency in Google Suite offerings
• Excellent oral and written communication skills, with a focus on customer service
• Strong organizational, time management, and prioritization skills
• Proven ability to work autonomously and stay focused in a remote work environment

Requirements

• Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end
• Customer-obsessed and a patient listener
• Tech-savvy and able to quickly master technology platforms/tools
• Results-driven and capable of making decisions to maintain momentum toward goals
• A Proud Ambassador, taking ownership of your region
• Agile and able to evaluate strategies and pivot directions when needed

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge
• Company culture of internal promotions, diverse career paths, and meaningful advancement