[Hiring] Inbound SMB Sales Specialist @ClassPass

Role Description

In this role, you’ll identify and connect with potential businesses, present the compelling benefits of joining our platform, and build lasting, impactful relationships with owners, managers, and staff—all in creative and dynamic ways!

• Identify and source new sales opportunities through outbound cold calls, emails, and inbound lead follow-ups with US-based clients.
• Maintain and meet high-volume daily KPIs and performance metrics.
• Research, prospect, and sell new studio, gym, and wellness partners in targeted regions to support ClassPass’ geographic expansion.
• Manage your pipeline using CRM tools, email, and outreach resources to ensure a consistent flow of opportunities.
• Regularly share both successes and challenges with your manager to help shape team objectives and refine strategies.
• Bring fresh, creative, and engaging ideas to strengthen relationships with potential partners and share best practices across the team.
• Consistently achieve and surpass monthly sales targets.

Qualifications

• Proven track record in full sales cycle roles with experience closing deals.
• Strong listening and questioning skills to engage prospects, pitch effectively, and close sales.
• Driven and determined to consistently hit and exceed goals.
• Comfortable with a high volume of phone calls, emails, and social media outreach each day.
• Experience using Salesforce or similar CRM platforms.
• Exceptional verbal and written communication skills in English.
• Excellent multitasking, time management, and prioritization abilities.

Company Description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.