[Hiring] Healthcare Account Executive @Vonage

Role Description

Join Vonage and help us innovate cloud communications for businesses worldwide!

The API business unit focuses on API/CPaaS solutions which empower organizations with a customizable, omnichannel communications infrastructure, enabling them to connect with customers on their preferred channels throughout their journeys. With our easy-to-use APIs, global platform, and expert support, customers can abstract the complexity of communications and engage with customers in ongoing conversations.

Why this role matters:

This role is crucial for driving the growth and success of Vonage's API/CPaaS solutions, particularly within the Healthcare Vertical. As a Healthcare Account Executive, you will play a pivotal role in expanding existing relationships with tech-savvy customers and cultivating new ones, focusing on high-growth digital and cloud software companies. Given Vonage's position as a leader in cloud communications, your work will directly contribute to helping innovative companies integrate communications into their customer experiences, setting them apart in their respective industries.

Your key responsibilities:

• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell.
• Employ a value & solution oriented sales methodology with a focus on customer engagement, authentication & end-user communication use-cases.
• Build upon the growth & adoption of our communication & network APIs in the Healthcare Vertical in the West Coast region.
• Own cross functional opportunity management from Pre-Sales through to working with Customer Success.
• Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts.
• Lead compelling presentations of Vonage’s CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Vonage’s value-based sales methodology.
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals.
• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success).

Qualifications

• Experience in Healthcare technology sales, SaaS, Cloud, or API based communications, with a proven track record of success.
• Demonstrated success in prospecting, identifying new customers through cold calling, lead generation and networking.
• Strong relationship-building skills with executives across business, marketing, and technology teams.
• Located in the PST timezone to provide West Coast coverage of territory.
• Experience collaborating effectively with PreSales Consultants.
• A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business.

Requirements

• A solution-oriented sales approach that spans the full delivery lifecycle, with a focus on consistently growing and maintaining a robust new business pipeline that meets and exceeds targets.
• Experience in video, mobile messaging/voice, cloud services, or mobile technology.
• Previous selling experience at any video based Healthcare technology company such as telehealth, mental health or remote patient monitoring (as examples).
• Experience working closely with pre-sales teams to design innovative CPaaS solutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows.

Benefits

• Company Bonus or Commission Structure (depending on the role).
• Medical, Dental, and Vision Coverage Options.
• 401(k) Savings Plan.
• Company-Paid Basic Life and AD&D Insurance.
• Short-Term Disability (STD).
• Long-Term Disability (LTD).
• Maternity/Parental Leave.
• Flexible Spending Accounts (FSA).
• Health Savings Account (HSA).
• Employee Support Program (EAP).
• Voluntary Supplemental Insurance.
• Lifestyle Benefits.
• Volunteer Time Off (VTO).
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process.