[Hiring] Head of Solutions Engineering @Laravel

Role Description

Laravel is the most popular PHP framework in the world. 500M+ lifetime downloads. Thousands of packages. A developer community that shows up — at conferences, in forums, on Twitter, in Discord servers, in every "what framework should I use?" thread on the internet.

But Laravel is more than a framework. It's a complete platform — from choosing a stack, to building an app, to deploying it, monitoring it, and scaling it. 8 paid products, 20+ open source packages, one customer journey. When enterprise teams evaluate Laravel's commercial products, they're evaluating the whole platform. The SE team is how we earn their trust and prove the technical fit.

We have a small, talented SE team doing great work. Now we're adding the leader who sets the direction, hires the team, designs the processes, and owns how we approach pre-sales in the AI era. There is no playbook. You're writing it.

Why This Job is Unique

• You'll inherit two SEs and scale the team over the next couple of years.
• You'll define what "great" looks like for SEs at Laravel.
• Build the hiring process to find those people.
• Create the onboarding and coaching programs that develop them.
• AI-native is the mandate, not the buzzword.
• Question every process, deliverable, and workflow from first principles.
• Own the inputs needed and the role of AI in the process.

Your team will be the bridge between EPD and GTM. The product team wants technical feedback from the field. Your team's insights from customer conversations will shape what gets built.

Technical credibility matters here. Our customers are developers and engineering teams who know our product deeply. You don't need to be the smartest engineer in the room — but you need to earn the trust of the people who are.

What the SE Manager Will Do

• Build and scale the team.
• Recruit, interview, and close great customer-facing technical talent.
• Set the standards and create the onboarding programs.
• Design the SE operating system.
• Build stage-appropriate processes and infrastructure.
• Coach and develop the team.
• Run deal reviews and give direct feedback.
• Partner across the org.

Qualifications

• Experience standing something up from scratch.
• A practical AI vision.
• Technical credibility.
• A collaborative mindset.
• Recruiting instincts.
• Comfort with ambiguity.

Requirements

• Someone whose experience is exclusively optimizing existing teams.
• Someone who thinks AI in pre-sales means "use ChatGPT sometimes."
• Someone who views the SE org as a service desk.
• Someone who needs everything defined before they start.
• Someone who wants to stay in deals all day.

Benefits

• Health Coverage (Medical, Dental & Vision)
• 401(k) with Company Match
• PTO + Paid Holidays
• Parental Leave
• Work from Home
• Stock Options