Back to Remote jobs >
Sales / Business
Head of Account Management
@ecoATM | Gazelle
[Hiring] Head of Account Management @ecoATM | Gazelle
Mar 18, 2025 - ecoATM | Gazelle is hiring a remote Head of Account Management. đź’¸ Salary: $215,000-$270,000+. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are seeking an experienced and strategic Head of Account Management to lead and expand ecoATM’s channel network. This leadership role will drive the growth and retention of our most critical customer relationships, ensuring that our clients realize the full value of ecoATM’s end-to-end platform.
- Identify market trends, customer needs, and competitive insights to inform strategy and product/service positioning.
- Develop strategic integrations to deepen the retailer relationship.
- Generate new ideas for service and products.
- Develop and execute a comprehensive account management strategy that enables the account management team to strengthen relationships with key clients, driving long-term value.
- Serve as the primary executive liaison partnering with key accounts and their internal owners, building trust and ensuring alignment between client goals and ecoATM capabilities.
- Drive account expansion opportunities while ensuring renewals by consistently delivering measurable value to clients.
- Develop account growth plans and scalable models to service clients.
- Build, mentor, and lead a high-performing account management team that embodies ecoATM’s customer-centric values.
- Leverage account performance metrics to identify trends, predict challenges, and proactively offer tailored solutions.
- Partner with internal teams—including operations, product, marketing, technology, and sales—to deliver seamless service and drive innovation for clients.
- Act as the voice of the customer within ecoATM, ensuring client feedback shapes our offerings and strategic direction.
- Represent ecoATM at industry events, fostering strong relationships and positioning the company as a leader in technology recycling solutions.
- Own the account management P&L ensuring cost-effective operations while achieving revenue and profitability targets.
Qualifications
- 15+ years of experience in account management, client success, or strategic partnerships, with at least 8 years in a leadership role.
- Proven track record of growing accounts and achieving/exceeding sales targets with retailers.
- Strong understanding of corporate account management and support processes.
- Strong attention to detail.
- Solid technical skills and the ability to conduct root cause analysis.
- Exceptional leadership, coaching, and team-building skills.
- Strategic thinker with the ability to balance long-term vision with short-term execution.
- Strong analytical mindset with expertise in using data to drive decisions and account strategies.
- Exceptional communication, relationship management, presentation, and negotiation skills, with experience engaging C-suite stakeholders.
- Deep understanding of retailer landscape, including key challenges impacting enterprise clients.
- Exceptional level of customer understanding, consumer insights, financial acumen, sales systems, consultative selling, and team development.
- Proven success in building and scaling account management teams in a fast-paced, high-growth environment.
- Hands-on attitude to solve practical problems and capture opportunities.
- Positive mindset, result-oriented, high level of initiative and integrity.
- Strong business acumen and ability to work independently and think strategically.
- A team player and adaptable.
- Expert in Tableau and Salesforce CRM and MS Excel and PowerPoint.
- Bachelor’s degree required in Business, Marketing, or a related field (MBA preferred).
Requirements
- Pay Range: $215,000-$270,000+
- Base pay offered may vary depending on job-related knowledge, skills, and experience.
- This position may also be eligible for short-term and long-term incentives based on individual and company performance.
Benefits
- Learn more about ecoATM benefits here.
Similar Remote Jobs
More jobs at ecoATM | Gazelle
-
Human Resources $80-$95 per hour USAMar 25, 2025
-
All others unspecified USAMar 19, 2025
-
Sales / Business $120,000 - $160,000+ USAMar 18, 2025
More Sales / Business jobs
-
Sales / Business earn over $100,000 in your first year, commission-based USAApr 07, 2025
-
Sales / Business ÂŁ25,000 moving to ÂŁ27,000 after 3 months UKApr 07, 2025
More jobs in USA
-
Software Development competitive salary and benefits package USA, IndiaApr 07, 2025
-
Sales / Business earn over $100,000 in your first year, commission-based USAApr 07, 2025
-
Project Management 149,200.00 - 198,800.00 usd annual USAApr 07, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 55,329 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
đź’¸
$215,000-$270,000+
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Mar 18, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
