[Hiring] Global Revenue Operations Director @Masabi
Feb 21, 2025 - Masabi is hiring a remote Global Revenue Operations Director. đź’¸ Salary: unspecified. đź“ŤLocation: USA, UK, Canada.
Role Description
At Masabi, we’re transforming the way people move by making transit payments seamless for millions worldwide. As Global Revenue Operations Director, you will play a pivotal role in optimizing our revenue operations and ensuring our Sales, Account Management, and Bids teams operate efficiently and effectively.
Reporting to our Chief Revenue Officer, this is a high-impact role where you’ll balance both strategic direction and hands-on execution, shaping sales processes, improving revenue forecasting, and driving cross-functional alignment. You’ll work closely with leaders across the business to ensure operational excellence, accurate data-driven decision-making, and continued revenue growth.
We’re looking for someone who is both data-driven and collaborative, an experienced revenue operations leader who thrives in dynamic environments, identifies opportunities for improvement, and works cross-functionally to drive measurable results.
Responsibilities
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Optimizing Sales & Revenue Processes
- Own and streamline the sales process from lead to close, ensuring seamless deal flow.
- Oversee and manage Salesforce CRM, ensuring data integrity, adoption, and compliance across teams.
- Facilitate and guide bi-weekly and monthly pipeline reviews to track forecasting accuracy and identify trends.
- Develop revenue-generating OKRs, dashboards, and KPIs to measure and drive performance.
- Implement best practices for deal qualification, pricing strategy, and sales forecasting to increase predictability and velocity.
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Data, Reporting & Forecasting
- Own and deliver all revenue reporting (weekly, monthly, quarterly, annually).
- Ensure forecasting accuracy and provide data-driven insights to leadership.
- Lead the Quarterly Business Review (QBR) process, ensuring alignment across Sales, Account Management, Marketing, and Product.
- Conduct competitive pricing analysis to refine pricing models and maximize revenue potential.
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Sales Enablement & Training
- Develop sales playbooks, training programs, and best practices to empower high-performing teams.
- Oversee and refine onboarding and continuous training for new and existing revenue team members.
- Implement structured coaching frameworks, supporting frontline sales managers in running effective pipeline reviews and coaching sessions.
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Cross-Functional Collaboration & Leadership
- Act as a strategic partner to the CRO, supporting key revenue initiatives.
- Work with Finance on commission plans, ensuring accurate and timely payouts.
- Collaborate closely with Sales, Account Management, Bids, and Pre-Sales to enhance alignment and improve customer handoffs.
- Establish and clarify roles, responsibilities, and accountability across revenue teams.
- Drive OKR adoption across teams, ensuring strategic goals translate into measurable success.
Qualifications
- Extensive experience in Revenue Operations, Sales Operations, or Sales Leadership, ideally in SaaS or tech.
- CRM expertise (Salesforce required, HubSpot preferred).
- Strong data analysis skills - translating complex data into clear, actionable insights.
- Experience leading forecasting, pipeline management, and QBRs.
- Proven ability to streamline and improve sales processes and drive operational efficiency.
- Excellent stakeholder management, collaborative leadership, and influencing skills.
- Self-starter with high ownership, bias to action, and adaptability.
- Comfortable working in fast-evolving environments, with a problem-solving and solution-orientated mindset.
Why Join Masabi?
- Driven by Purpose – We believe travel should be effortless. The work isn’t always easy, but the best things never are.
- Encouraged to Accelerate – Masabi is growing, and our people drive their own development. Whether you’re taking the direct route or exploring new paths, we support your journey.
- Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.
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| đź“Ť | Be aware of the location restriction for this remote position: USA, UK, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
unspecified
|
Remote
Location
USA, UK, Canada
|
|
Job Type
full-time
|
Posted
Feb 21, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA, UK, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
