[Hiring] Global Director, Business Operations @Resilience

Role Description

Step into a critical leadership role to scale our global operational infrastructure. As the Global Director of Business Operations, you won't just oversee existing processes; you will completely own the operational rigor, efficiency, and scalability of our business across all international jurisdictions. You will be the architect of change, aligning our people, processes, and technology globally to drive our category-defining mission forward.

Qualifications

• Extensive experience leading, architecting, and facilitating multi-national or global enterprise-level projects.
• Proven understanding and hands-on experience applying global compliance frameworks (e.g., GDPR) directly to business operations.
• Relentless ability to drive results, aggressively manage conflicting priorities, and consistently meet strict deadlines.
• Experience navigating rapid organizational growth and managing large-scale technological change across international business lines.

Requirements

• Accountability for directing high-impact global strategic initiatives.
• Coordination of critical planning and process implementations across all operating regions.
• Ownership of the definition and creation of global reporting and analysis for both internal stakeholders and external customers.
• Establishment and monitoring of global compliance controls to mitigate regulatory risks (including international data privacy standards).
• Partnership with IT to direct technology and infrastructure strategy across all lines of business.
• Ownership of global Business Continuity Planning (BCP) and Disaster Recovery initiatives.
• Development of scalability and growth goals to ensure organizational thriving over time.

Benefits

• Innovative company culture.
• Flexible work schedules.
• Family paid leave.
• Paid healthcare for employees.
• 401k/Pension.
• Professional development & career advancements.
• Flexible paid time off.
• Employee referral bonus.