[Hiring] Door Automation Inside Sales Representative @Nice/SpeakerCraft Audio Solutions

Role Description

The Inside Sales Representative is responsible for identifying, developing, and expanding relationships with dealers and clients in their assigned area. Handles inbound/outbound sales inquiries, works closely with sales and service teams to identify and resolve issues quickly, and ensures client growth and retention. Required to meet and exceed assigned quotas and KPI’s.

Salary Range: $60,000 to $72,000 USD annually, depending on experience.

Primary Responsibilities:

• Manage and develop assigned dealer accounts to increase sales of Nice North America products.
• Interview potential dealers and seek new dealers that will positively represent Nice and grow sales in the territory.
• Conduct daily outbound calls to targeted accounts, introducing our products.
• Explain technical, industry and market facts to present Nice products as a competitive solution.
• Responsible for building solid relationships with all personnel within a dealer and updating company records to ensure proper communication to all influential parties.
• Provide consistent and timely follow up communication and action steps after every call.
• Participate in weekly team meetings and events.
• Become educated on Nice technology/products and articulate to dealers how these products align to their customer needs.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Achieve and constantly exceed KPI’s for self and team (e.g., new customers, attachment sales, product launches, etc.).
• Ensure that all customer activities for self and team are entered into the company’s CRM system in a timely and accurate manner.
• Responsible for working on assignments that are moderately difficult.
• Achieve and consistently exceed monthly/quarterly sales goals.
• Perform any other related duties as required or assigned.

Qualifications

• High school diploma and/or GED required; college degree preferred.
• Minimum of 2–4 years of sales experience in account sales management (dealers, distributors) in the custom installation, electronics, and/or B2B sales industries.
• Intermediate to advanced sales reporting utilizing CRM (i.e., Salesforce.com), and MS Office applications required.
• Experience with NetSuite or another ERP system preferred.

Requirements

• Exceptional negotiation, motivational, relationship-building, and client service skills.
• Strong time management and prioritization skills.
• Energetic, dynamic, enthusiastic personality.
• Requires judgement in resolving issues or making recommendations.
• Must be organized and detail oriented; able to multi-task and have strong follow-through.
• Flexible and adaptable; adjusts to changing priorities in fast-growth, dynamic environment.
• Superior communication skills, both oral and written.
• Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
• Positive attitude, self-motivated and eager to succeed.

Physical Requirements

• Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl.
• Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard.
• Manual dexterity suitable for use of utilizing a computer.
• Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting.
• Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation.
• Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation.
• Light to moderate lifting.

Working Conditions

• Must be comfortable working in an office environment to include moderate noise levels.
• The working area is primarily in an open office setting with reasonable lighting and controlled temperatures.

Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.

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