[Hiring] Director, Partnership Success @Ensemble Health Partners

Role Description

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

The Director II is responsible for day-to-day client operations and the planning, development, and implementation of policies, objectives, and initiatives for acute and/or physician revenue cycle activities including:

• Outsourced vendors
• Clients
• In-house functional areas of Patient Access (including but not limited to Patient Scheduling, Pre-Access/Registration, Registration Admissions, and Financial Counseling)
• Health Information Management (including but not limited to Site Medical Records management, Release of Information, Transcription)
• Patient Financial Services (including but not limited to Billing, Charge Master/Revenue Integrity, Insurance Follow-Up, Customer Service, Cash Posting, Denials Management, Payment Variance, and Collections)

This position reviews and implements systematic approaches to maximize revenue and cash flow and to ensure results are consistently delivered. As the face of Ensemble, this person is responsible for forming and nurturing relationships with the client and meeting client performance expectations through influence and direction of client and Ensemble operations. This position is required to communicate organizational values and positive leadership to all associates within the organization. Responsible for <$2B Net Revenue or <10 facilities Under Management.

Qualifications

• Legally Required License / Certification (Ex: MD, RN, LPN, etc.) ONE CERTIFICATION PER FIELD
• Ensemble Required License / Certification (Ex: CRCR) ONE CERTIFICATION PER FIELD
• CRCR or other approved job relevant certification.
• Desired Work Experience:
• Job Experience: 5 to 7 Years
• People Leadership Experience: 3 to 5 Years
• Demonstrated advanced usage of AI and the management of teams using AI to lean into process and technological improvements.
• Desired Education:
• Bachelors Degree or Equivalent Experience in Finance / Accounting
• Other Preferred Knowledge, Skills and Abilities:
• Demonstrates high proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, Outlook, Teams.
• Demonstrates emotional intelligence while recognizing the needs of others.
• Ability to coach and develop others.
• Uses data to make informed decisions.
• Comfortably works with executives at all levels.
• Exhibits executive presence.
• Achieves results through effective leadership.
• Must be able to travel at least 75% of the time.

Requirements

• Requires Long Distance or Air Travel: Yes
• Requires Travel to Various Work Locations by Car: Yes
• General Office Environment or Work From Home: Yes
• Clinical Environment - (Exposure to common hazards present in a healthcare facility): No

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Investment in professional development with opportunities for certification and tuition reimbursement.
• Quarterly and annual incentive programs for employees who excel.