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Director, Partner Channel @Fortis Payment Systems Llc

[Hiring] Director, Partner Channel @Fortis Payment Systems Llc

Mar 06, 2025 - Fortis Payment Systems Llc is hiring a remote Director, Partner Channel. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves managing VAR relationships as part of the overall ERP Publisher go-to-market strategy.

  • Build comprehensive GTM strategy for growth and expansion with VAR.
  • Drive new VAR referral MIDs.
  • Ensure alignment on expectations, mutual goals, commercial relationships, product needs, service SLAs.
  • Maintain programmatic relationship with VAR including Exec Sponsorship for key relationships, regular meeting cadence, site visits, customer reporting, revenue sharing.
  • Act as main point of contact for VAR relationship.
  • Accountable for accurate business performance data for B2B scorecard roll-up from VAR contributions.
  • Partner with marketing, sales, operations, and installs to ensure smooth and efficient functions from VAR to Merchant.
  • Partner with Underwriting to ensure effective merchant onboarding and risk management.
  • Conduct regular meeting and review cadence of health of VAR with regular reporting to SVP.
  • Actively contribute, formally and informally, in feedback processes with product management, technology, service, and training to advance Fortis product and services roadmap.
  • Serve as escalation point for VAR issues, leveraging and collaborating with Fortis company resources to ensure quick and effective resolution.
  • Lead and work with various Fortis department heads to create and implement new procedures and processes that drive efficiency and effectiveness to the benefit of the merchant and Fortis.
  • Possess strong sales, customer service, problem solving, and solutioning experience with Enterprise level accounts.
  • Highly collaborative and resourceful with ability to maintain highly functioning relationships with merchant contacts and internal Fortis Stakeholders.
  • Develop and provide updates to Fortis Executive Team on the overall performance of all accountable sales channels and distribution relationships.
  • Accountable for YoY growth of a VAR relationship measured by new MID’s and volume.
  • Accountable for retention of VAR’s and Merchants of VAR.

Qualifications

  • Bachelor’s Degree Required
  • Minimum of 5 to 7 years of Relationship Management, Sales, and Partner Channel Management, preferably within the ERP Publisher and VAR channels, payment industry experience preferred
  • Knowledge of the ERP Publisher and VAR ecosystem preferred

Requirements

  • Working Conditions: This is a Remote or hybrid position.
  • Physical Activities: Occasional standing, stooping, reaching, and lifting up to 25 pounds.
  • Physical Demands: Prolonged periods of sitting at a desk, typing on a computer keyboard, and speaking on the telephone. Frequent repetitive motions.
  • Ability to travel frequently.

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Director, Partner Channel @Fortis Payment Systems Llc
Sales / Business
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Mar 06, 2025
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