[Hiring] Director, Client Services @Just Global
Mar 22, 2025 - Just Global is hiring a remote Director, Client Services. đź’¸ Salary: unspecified. đź“ŤLocation: Japan.
Role Description
As Director, Client Services, you are a pivotal figure within the agency, extending your sphere of influence well beyond your team and client roster. Proven leadership experience, established mentorship success stories, demonstrated ability to increase revenue, client relationship building, and strategic thinking are vital in this position. Your goal is to become not only a trusted advisor to clients, but also a driver for internal teams, thought leader, and partner with the external vendor community - building strong and fruitful partnerships that drive innovation and growth in our business.
- Ensure the highest level of professionalism is maintained on assigned accounts and work to meet and exceed the client expectations.
- Be a seasoned presenter to persuasively articulate the strategy, value and expected impact of program recommendations.
- Drive revenue and relationship growth across assigned accounts.
- Translate client goals and positioning into viable marketing strategies and ideas.
- Offer a fresh perspective and innovation to the entire team.
- Grow accounts globally by identifying and recommending new marketing opportunities to bring to clients.
- Exhibit the ability to anticipate and solve problems.
- Keep current with industry trends.
- Oversee workflow of assigned accounts by ensuring tasks are properly delegated and completed across team members.
- Generate enthusiasm for and commitment to client work among team members.
- Play an active role with leadership and biz dev teams with new business projects.
- Champion the strategic planning process for the team.
- Ensure sharing best practices, experiences and ideas.
- Hold regular internal status meetings for teams across disciplines (media, creative, analytics, social, content, search).
- Assess team performance, promotions and identifying roles that need to be filled.
- Maintain 1:1’s with direct reports, goal setting, and performance evaluations.
- Develop accurate revenue projections for clients based upon ongoing and planned projects, client timelines, and budgets.
- Oversee the financial health of client projects, working with PMO to ensure campaigns are delivered with a healthy margin.
- Evaluate the profitability of each client by analyzing revenue against project costs and making recommendations for improved efficiency.
- Collaborate with the Growth and Finance teams to forecast new business opportunities to enable efficient scheduling of resources across departments and ultimately ensuring that these align with Just's financial goals.
Qualifications
- B2B Marketing – Industry
- B2B Marketing – Strategy
- B2B Marketing – Creative
- B2B Marketing – Media
- B2B Marketing – Client Knowledge
- Agency knowledge
Requirements
- 7+ years of client management experience within agencies and/or digital marketing environment.
- Previous sales/account management experience. Track record in building and growing client relationships and consistently exceeding revenue goals.
- Interest and experience in the technology sector.
- Track record of client and team success.
- Experience and comfort with live presentations.
- Experience with creative account management.
- Experience in managing and mentoring teams.
Benefits
At Just Global, you will have the flexibility to work and live from anywhere in your home country, as long as it works for your client(s), your team, and you. This flexible working policy aims to attract and retain individuals who have a focus on performance, an aptitude towards learning, and a desire to live by our agency’s behaviors and values. Our compensation philosophy is commensurate with the type of teammates we are seeking to join us.
- Market-leading employment benefits that support you as a whole human being.
- Opportunity to participate in a discretionary non-contractual profit share, based on company performance.
Company Description
Just Global is an integrated marketing agency growing brands across 60 countries. Our mission to grow great brands is achieved through the power of three disciplines – media, creative, and data – working as one to drive results. We transform marketing as usual into dynamic, impactful human-to-human experiences that leverage a brand’s deeper purpose to engage audiences, create measurable results, and drive sustainable growth.
- Independent agency with global capabilities.
- Embrace an inclusive, entrepreneurial spirit and founder’s mentality.
- Specialty B2B media shop evolved to a full-service integrated marketing agency.
- Passionate people fuel our vibrant culture.
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| đź“Ť | Be aware of the location restriction for this remote position: Japan |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
Japan
|
|
Job Type
full-time
|
Posted
Mar 22, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Japan |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
