Director, Account Management, Enterprise Client Solutions @CHG Management, Inc.

[Hiring] Director, Account Management, Enterprise Client Solutions @CHG Management, Inc.

Mar 14, 2025 - CHG Management, Inc. is hiring a remote Director, Account Management, Enterprise Client Solutions. 💸 Salary: $150,000 -- $280,000 annually. 📍Location: USA.

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Role Description

This role is responsible for driving growth and retention on assigned enterprise accounts, which includes:

Developing C & V-level client relationships
Growing internal senior leader business partnerships
Renewing contracts and identifying upsell opportunities
Driving client strategy and bringing market insights to CHG

The director will also:

Coach and develop a team of account management professionals
Serve on the Account Management senior leadership team
Contribute towards the success of the broader Account Management team
Ensure world-class customer experience, customer loyalty, and long-term account growth

Key responsibilities include:

Leading efforts to achieve team and individual account goals, such as gross margin and net promoter score
Leading strategies to grow market share within health systems
Effectively communicating and developing C suite level relationships
Providing an executive presence on site visits and internal/external quarterly business reviews
Building and managing relationships with internal partners
Managing the development and delivery of KPI’s, sales target/budget plans
Providing consultation to maximize team performance
Guiding the team on developing and executing successful client strategies
Developing expertise in all CHG’s value-added service offerings
Bringing market/industry trends into CHG
Representing the organization in various professional settings
Developing and executing strategic objectives for the broader Account Management and Enterprise Client Solutions teams
Living the CHG Core Values
Being an advocate for CHG’s technology offerings
Guiding the professional development of team members
Conducting regular development plan reviews and talent assessments
Building and promoting a culture of collaboration and communication
Educating the team on strategies to deliver high client satisfaction
Being an example of CHG’s culture, core values, and servant leadership style

Qualifications

Strong account management, listening, analytical, and negotiation skills
Strong presentation skills
Strong analytical approach to solving problems
Strong communication skills, written and oral
Proven track record of driving results and team engagement
Ability to lead a team and guide professional development
Ability to hold yourself and your team accountable
Ability to coach and develop strong leaders
Ability to handle conflict situations and resolve issues
Ability to influence key stakeholders
Proven track record of developing talent
Leads with a growth mindset
Experience in leading change management initiatives (nice to have)
Ability to instill trust with peers and leadership
Prioritization skills with the ability to juggle demands
Estimated up to 40% travel – to include client sites, industry events, and CHG offices

Requirements

Bachelor’s degree required
5 to 10 years related experience in sales and account management in staffing or healthcare
5 to 10 years of people leadership experience

Benefits

401(k) retirement plan with company match
Traditional healthcare benefits such as medical and dental coverage
Onsite health centers and corporate wellness programs
Flexible work schedules, including work-from-home options
Recognition programs with rewards including trips, cash, and paid time off
Family-friendly benefits including paid parental leave and fertility coverage
Tailored training resources including free LinkedIn learning courses
Volunteer time off and employee-driven matching grants
Tuition reimbursement programs

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Back to Remote jobs > Sales / Business

Director, Account Management, Enterprise Client Solutions @CHG Management, Inc.

Sales / Business

Salary 💸 $150,000 -- $280,000 annually	Remote Location USA
Job Type full-time	Posted Mar 14, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Director, Account Management, Enterprise Client Solutions @CHG Management, Inc.

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