[Hiring] Dealer Sales Coordinator @Clopay

Role Description

We currently have an opening for a Dealer Sales Coordinator. Responsibilities include:

• Actively work the Top 100 for each assigned DC to review bleeders, lost opportunities and thank dealers for their business.
• Provide marketing support for commercial and residential sectional stocking programs in assigned DCs.
• Onboarding of new dealer accounts to include the following: welcome packets, credit forms, product comparisons, program and product training, electronic price pages, who to contact, online tools and I-store/Portal initial set up.
• Quarterly or more often if requested make outbound calls to MAD/AD dealers to follow up on promotions, CLC status and co-op dollars.
• Ensure timely and accurate processing of paperwork and special pricing request for both residential/commercial.
• Return phone calls within 4 hours and email within 24 hours.
• Develop, support and follow-up on company sponsored promotions/DC promotions.
• Help assist the Sales/Operations team with DC Open Houses or Customer Appreciation Events by creating flyers, communicating to dealers, ordering necessary marketing materials, promotional items, developing an agenda, contacting presenters and other supporting manufacturers.
• Support dealers and/or Account Manager training of online tools, such as MyDoor, Web Gen 3.0, iStore and MyClopay.
• Assist/Evaluate MPQ’s as needed.
• Notify appropriate regional or DC manager of reported dealer service issues.
• Assist Account Managers with Gross Sales allowance or Goodwill credits as needed.
• Ensure follow-up communication of new products, product/engineering changes, national promotions, etc. to all dealers when making courtesy calls.
• Work with AMDs to ensure that DC’s have competitive tier pricing based on market demands & feedback from dealers.
• Update and maintain CRM accuracy with contact information, sales call notes and any other pertinent information.
• Identify and Travel with Account Managers to key customers and dealer targets.
• Control sales expenses within budgeted guidelines.
• Any other duties as assigned by the Manager of Dealers Sales Support or Regional Sales Manager.

Qualifications

• A Bachelor's degree is preferred or combination of experience and education.
• A minimum of 2 years of sales or customer service experience.
• Strong computer skills.
• Travel is regularly required.
• Outstanding customer service skills.
• Ability to self-manage time.

Benefits

• Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
• Invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
• Provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.
• Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more.
• We aren’t just keeping up with industry trends; we’re setting them.
• Our success is linked to the well-being of our neighbors and communities.

Location

Troy, Ohio (Remote)

Employment Type

Full-Time

Minimum Experience

Experienced