[Hiring] Customer Success Sales Consultant AMER (Product Specialist) @Unity Technologies

Role Description

Are you passionate about helping customers unlock the full potential of real-time 3D (RT3D) technology? As a Senior Sales Consultant (Product Specialist) for AMER, you’ll play a pivotal role in connecting Unity’s Customer Success offerings, from Enterprise Support and Consulting to Professional Training, with the needs of our customers across some of the world’s most dynamic markets.

You’ll be part of a collaborative, high-impact global team that sits at the intersection of Sales, Customer Success, and Enablement, driving customer adoption and long-term value. This is a fast-paced, consultative role where your expertise will shape how organisations across AMER use Unity’s technology to innovate, scale, and transform their businesses.

What you'll be doing

• Proven ability to support sales teams in qualifying and positioning Customer Success, Support, Training, or Consulting offerings to enterprise clients.
• Strong understanding of SaaS or real-time 3D (RT3D) technologies and how they enable digital transformation across industries.
• Proficiency in managing and analyzing sales pipelines using CRM tools such as Salesforce.
• Demonstrated skill in building and delivering customer-facing presentations or proposals that align technical solutions to business outcomes.
• Experience collaborating across regional and global teams to drive consistency and operational excellence in pre-sales activities.

Qualifications

• Partner with AMER Sales teams to identify, qualify, and position Unity’s Customer Success products including Support, Training, and Consulting — to drive customer adoption and retention.
• Collaborate with subject matter experts (SMEs) and regional stakeholders to design and scope customized success solutions aligned with customer goals.
• Track and report on Customer Success deal pipeline across the AMER region, providing insights that support forecasting and revenue growth.
• Work cross-functionally with Enablement, Customer Success, and Delivery teams to ensure a seamless transition from pre-sales to execution.
• Represent Customer Success in strategic customer discussions, sharing best practices and showcasing the value of Unity’s long-term engagement model.

Requirements

• Familiarity with Unity’s ecosystem, real-time 3D workflows, or digital twin applications across industry and gaming sectors.
• Experience supporting enterprise or government clients within the AMER region.
• Knowledge of customer success methodologies or service delivery frameworks.
• Exposure to professional training, consulting, or enablement program design.

Benefits

• Comprehensive health, life, and disability insurance
• Commute subsidy
• Employee stock ownership
• Competitive retirement/pension plans
• Generous vacation and personal days
• Support for new parents through leave and family-care programs
• Office food snacks
• Mental Health and Wellbeing programs and support
• Employee Resource Groups
• Global Employee Assistance Program
• Training and development programs
• Volunteering and donation matching program