[Hiring] Commercial FAE/Solutions Architect @Advanced Micro Devices, Inc

Role Description

We are looking for a Field Applications Engineer (FAE) focused on AMD datacenter technologies, including CPUs and GPUs. This is a field-focused position supporting global datacenter customers as they deploy and optimize AMD-based solutions.

• Provide pre- and post-sales technical guidance across the full hardware and software stack, including system-level debug, performance optimization, and solution validation.
• Work directly with customers on large-scale deployments, reproducing complex issues, and driving root cause analysis in collaboration with AMD engineering teams.
• Act as a trusted technical advisor and an extension of the customer’s engineering team in key engagements.
• Develop proof-of-concepts, deliver demonstrations, and create benchmarking frameworks to highlight AMD platform capabilities.
• Provide feedback to AMD product and engineering teams on real-world deployment challenges, helping improve future products, tools, and system architectures.
• Create and deliver technical training and executive-level presentations to customers.

Qualifications

• Excellent problem-solving, time-management, prioritization, and organizational skills.
• Strong collaboration skills, able to work independently or as part of a team.
• Outstanding oral and written communication skills with a proven ability to build strong technical relationships (internal: Sales, Marketing, Engineering; external: OEMs and customers).
• High attention to detail combined with strong planning and organizational capabilities.

Requirements

• Lead customer-facing technical engagements, serving as a trusted advisor to key partners.
• Debug complex system-level issues across hardware and software stacks in datacenter environments.
• Reproduce customer issues and develop test harnesses to collect low-level debug data.
• Drive root cause analysis in collaboration with internal engineering teams.
• Develop and deliver proof-of-concepts, demonstrations, and benchmarking frameworks.
• Advise customers on system architecture, deployment strategies, and performance optimization.
• Coordinate cross-functional debug efforts and communicate status across internal teams.
• Develop tools, scripts, and experimental frameworks to accelerate debug and validation.
• Deliver technical and executive-level presentations translating technical insights into business value.

Desired Skills / Experience

• Strong experience with server and/or GPU architecture, including system integration, validation, and debug.
• Hands-on experience with platform software environments (Linux/Windows, BIOS, compilers, benchmarks).
• Experience debugging low-level system issues across CPU, GPU, storage, and platform components.
• Background in hardware-software co-debug and performance analysis.
• Experience with datacenter environments, HPC, or AI/ML workloads.
• Familiarity with networking technologies (TCP/IP, RDMA, RoCE) and PCIe architecture.
• Knowledge of platform firmware (BIOS, BMC, SMU).
• Experience with ROCm, CUDA, or similar compute frameworks.
• Ability to manage complex, multi-disciplinary technical challenges across distributed teams.

Preferred Skills

• Experience in a customer-facing FAE, Solutions Engineer (SE), or Technical Account Manager (TAM) role.
• Familiarity with AMD EPYC and Instinct platforms.
• Experience with large-scale datacenter deployments.
• Strong understanding of server hardware ecosystems (node, rack, datacenter level).
• Experience building benchmarking frameworks and TCO analyses.

Education

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related field. Advanced degree a plus.

Location

• Austin, TX (or remote)

Benefits

• AMD benefits at a glance.