[Hiring] Business Operations Coordinator @ACLIVITI Consulting Group LLC

Role Description

The Business Operations Coordinator is responsible for ensuring compliance and efficiency throughout the organization’s internal systems, financial operations, delivery operations, legal processes, and reporting. This role acts cross-functionally, overseeing core business systems and ensuring organizational visibility.

Delivery Operations

• Support delivery handoff by validating project details
• Manage project lifecycle administration, from set-up, monitoring, closure, and archiving
• Support tracking labor allocation, utilization, and time coding accuracy across projects
• Support resource management and approvals
• Assist with pricing validation and invoice generation tied to project delivery
• Reconcile transactions across systems to ensure financial data integrity

Systems Administration

• Act as a systems admin for Smartsheet and Salesforce
• Ensure data accuracy across systems through regular audits
• Maintain structured workflows and adherence to standardized processes
• Troubleshoot system issues and resolve data inaccuracies
• Manage system updates in collaboration with vendors
• Support new platform adoption by assisting teams with usage and best practices

Compliance Support

• Support SOC2 compliance tracking
• Maintain vendor records and compliance documentation
• Coordinate with internal teams to ensure compliance requirements are met
• Identify data discrepancies and proactively correct issues before reporting cycles

Qualifications

• 3-5 years in business operations or similar role
• Strong attention to detail in data validation, auditing, and reconciliation
• Hands-on experience with project management tools (experience with Smartsheet strongly preferred)
• Hands-on experience with CRM systems with data entry, reporting, and system maintenance (experience with Salesforce)
• Proficiency in Excel, including pivot tables and data analysis
• Working knowledge of finance and accounting tools
• Experience supporting AR/AP processes including invoicing and financial data entry
• Ability to manage multiple deadlines and recurring processes with a high degree of accuracy
• Strong time management skills
• Excellent communication, organization, and cross-functional coordination skills
• Experience working in a fast-paced technology-forward environment

Preferred Qualifications

• Experience with SOC2 compliance
• Experience with SAP Concur
• Experience with forecasting and revenue tracking

Benefits

• 100% coverage of employee health care, vision, and dental insurance
• HSA & FSA plans available
• Disability & Voluntary Benefits available
• 401(k) plan with a 4% employer match
• Generous variable comp opportunity
• Work-from-home monthly incentive
• Inclusive remote working environments