[Hiring] Business Development Manager @TOTO USA, Inc.

Role Description

TOTO is seeking a dynamic, results-driven Business Development Manager – MRO to accelerate market penetration and drive exceptional sales performance across the Southeast U.S. territory. In this high-impact role, you will champion TOTO’s innovative EcoPower® hands-free solutions and IoT-enabled Smart Restroom Management System. You will be responsible for the full sales cycle, focusing on relationship-building with facility decision-makers and plumbing engineers to drive adoption of TOTO’s sustainable, hygienic, and technologically advanced products.

Essential Functions:

• Territory & Sales Management:
  • Execute strategic sales plans to increase market share and exceed revenue targets.
  • Manage the full sales cycle, including lead generation, pipeline development, product specification, and closing through distributor partners.
• Customer Engagement:
  • Build and maintain high-level relationships with MRO professionals, facility owners/managers, and plumbing engineers.
  • Deliver impactful product demonstrations, presentations, and training.
• Product Expertise:
  • Position TOTO’s EcoPower® and IoT-enabled product lines as best-in-class solutions for water conservation, hygiene, and efficiency.
• Market Intelligence:
  • Monitor competitive trends, pricing strategies, and market activity; maintain expert knowledge of TOTO product lines and policies.
• CRM & Reporting:
  • Utilize Salesforce CRM for accurate forecasting, pipeline tracking, and reporting.
• Supervisory Responsibilities:
  • None. (Individual contributor role).

Qualifications

• Bachelor’s degree in Sales, Marketing, Business Administration, or related field.
• 5+ years of progressive sales experience in the Commercial Plumbing or MRO industries.
• Proven history of exceeding sales quotas (preferred).
• Experience with Salesforce, SAP CRM, or similar CRM platforms (preferred).
• Knowledge of IoT solutions in commercial building management systems (preferred).

Requirements

• Strong sales, negotiation, and closing expertise.
• Exceptional communication and presentation skills.
• Relationship-driven with the ability to influence diverse stakeholders.
• Self-motivated, results-oriented, and highly organized.
• Strategic problem-solving abilities with a customer-focused mindset.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Benefits

• Excellent benefit package which includes medical, dental, vision, and life insurance.
• Paid vacation, Paid Holiday & 401K Company match after (1) one year that vests immediately upon participation.
• Collaborative, dynamic work environment within a fast-paced awesome company.