[Hiring] Business Development Manager @Schréder

Role Description

In the B2B market, the Business Development Manager develops and manages a portfolio of strategic clients, building long-term partnerships. They are responsible for retaining existing key accounts, driving revenue growth and profitability, as well as acquiring new high-potential customers. Acting as a key point of contact, delivering a solution-oriented approach tailored to clients’ business challenges. They will actively contribute to the development of the B2B segment and to strengthening the company’s market positioning. The role requires strong cross-functional coordination with internal teams and reports directly to the B2B Development Director Europe.

• Management and development of strategic accounts: Manage and develop a portfolio of high-potential B2B clients and prospects, build long-term relationships and maximize value creation for the company.
• Client / company interface: Act as the primary point of contact for clients and coordinate interactions with internal teams (marketing, technical teams, sales administration, customer support, logistics, after-sales service) to ensure a seamless and consistent customer experience.
• Customer relationship and satisfaction: Facilitate communication, anticipate and manage potential points of friction, ensure a high level of customer satisfaction and strengthen customer loyalty.
• Commercial and administrative management: Ensure compliance with contractual commitments, monitor orders and projects, keep offers and opportunities up to date in the CRM, and intervene when necessary, in the management of overdue payments in coordination with relevant departments.
• Definition and deployment of business plans: Build and manage customer-specific business plans: analyze customer challenges, identify growth opportunities (cross sell, up-sell, new projects), and propose tailored solutions aligned with client needs.
• Commercial performance management: Monitor and analyze performance indicators (revenue, margin, profitability, sales forecasts), ensure accurate reporting, and contribute to the achievement of sales objectives.
• Negotiation and contract management: Lead complex negotiations, manage framework agreements, renewals and pricing conditions, while safeguarding the company’s interests.
• Customer project management: Leverage technical and commercial support teams (photometry, sales administration, technical service, after-sales service) to design and deliver projects that meet customer expectations, on time and to the required quality standards.
• Market and competitive intelligence: Conduct active B2B market and competitive monitoring, understand segment evolution, anticipate trends and business challenges, and propose innovations or improvement initiatives to strengthen the company’s market position.

Qualifications

• Master’s degree (Bac +5 equivalent) in business, management, marketing or sales.
• B2B experience, including significant experience in Key Account / Strategic Account management, ideally in technical environments (industry, energy, pharmaceutical, etc.).
• A technical background or strong affinity with technical solutions is an asset.

Requirements

• Key account management: needs analysis, account planning and execution, identification of growth opportunities, KPI tracking.
• Strong command of complex sales cycles and high-value negotiations.
• Ability to build reliable sales forecasts and manage commercial performance.
• Capability to sell value over price.
• Strong cross-functional collaboration with internal teams (marketing, finance, supply chain, technical teams).
• Solid understanding of technical offerings and customer market environments.
• Proficiency in CRM/ERP tools (D365) and Microsoft Office.

Benefits

• Respect is one of our Values.
• Commitment to inclusivity and sustainability.
• Encouragement of applications from all backgrounds, communities and industries.
• Co-creating an environment where passionate people work and win together, learn and have fun.