[Hiring] Business Development and Engagement Lead @Made Media

Role Description

We're looking for a Business Development and Engagement Lead to help more of the right people discover Made, understand what we do, and want to work with us. This role is firmly weighted towards active outreach, relationship-building, and conference presence rather than marketing strategy or content production. We want someone who builds relationships, starts conversations, and generates leads — someone with fire in their belly who'd rather pick up the phone or work a room than build a segmentation deck.

This is an exciting opportunity to make a tangible, measurable impact on Made's growth. You'll be the driving force behind turning Made's reputation and track record into new business conversations.

This position is fully remote. Applicants living anywhere in the US or UK will be considered.

We'd like the Business Development and Engagement Lead to:

• Proactively identify, research, and reach out to prospective clients.
• Build and maintain a pipeline of warm leads through direct outreach, networking, and relationship-building across the arts, culture, and entertainment sectors.
• Own conference presence for Made and its sister companies, handling logistics, attendance, and scheduling meetings with prospects in advance.
• Manage the prospect and relationship pipeline with persistent outreach rhythm.
• Own and maintain Made's CRM system, ensuring it is well-organised and effective.
• Nurture relationships with existing clients and relevant industry contacts.
• Distribute and amplify content produced by the team across various channels.
• Manage and grow Made's presence across social media, email marketing, and other channels.
• Respond to inbound enquiries about potential new projects.
• Carry out business development activity on behalf of Made's sister companies.
• Keep a finger on the pulse of online discourse relevant to our clients.
• Track and report on the effectiveness of outreach activity.

Qualifications

• Have an understanding of the dynamics and business realities of live events, including a background in or connection to the arts, culture, or entertainment sectors.
• Be confident and proactive in outreach and relationship-building.
• Be a strong verbal communicator, comfortable representing Made with a wide range of stakeholders.
• Be a competent writer who can produce compelling outreach emails and clear follow-up notes.
• Be comfortable using AI models and other modern digital tools in their day-to-day work.
• Be shrewd about business dynamics and understand how commercial factors affect engagement strategy.
• Have a working understanding of how websites and digital products work.

Requirements

• Have direct experience in B2B outreach, business development, or account-based marketing.
• Have familiarity with Tessitura, Spektrix, or similar ticketing/CRM platforms used by arts organisations.
• Have experience with event networking, client meet-ups, conferences, or webinars as a lead-generation activity.
• Have prior experience with a digital agency or other marketing-services business.

Benefits

• For UK applicants:
• Salary: £48-54K OTE UK (base pay: £36-40k) per year, dependent on experience.
• Up to 4% matching pension contributions.
• Healthcare Cash Plan.
• 25 days of vacation, increasing by 1 day per 2 years' service, to a maximum of 30 days, plus bank holidays.
• Enhanced maternity/paternity leave.
• Annual training and development budget.
• Cultural Fund.
• Flexible working.
• For US applicants:
• Salary: $84–94k OTE US (base pay: $63-70k) per year, dependent on experience.
• Up to 4% matching 401(k) contributions.
• Choice of Aetna plans for healthcare, dental, and vision with employer contributions.
• 20 days of vacation, increasing to 25 after five years' service.
• Enhanced maternity/paternity leave.
• Annual training and development budget.
• Cultural Fund.
• Flexible working.