[Hiring] Business Development Analyst @UnitedHealth Group

Role Description

The Growth Engagement & Operations (GEO) Sales Operations Consultant supports the Employer Business sales organization within Optum Financial by providing operational, analytical, and strategic support across national accounts, middle market, and distribution sales segments. This role serves as a critical operational partner to sales leadership and producers by enabling efficient sales execution, improving pipeline visibility, coordinating proposal and solution resources, and supporting revenue growth initiatives within the GEO.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

• Serve as a key resource on complex and/or critical sales operational issues
• Support sales operations initiatives including onboarding, internal communications, and sales process documentation
• Troubleshoot internal operational issues impacting opportunity progression
• Assist with development of operational playbooks and sales support procedures
• Manage multiple priorities in a fast-paced environment
• Identify operational risks to revenue targets and escalate insights to leadership
• Provide operational and analytical support to producers to reduce administrative burden
• Generally work is self-directed and not prescribed
• Work with less structured, more complex issues
• Assess and interpret customer needs and requirements
• Identify solutions to non-standard requests and problems
• Solve complex problems and/or conduct moderately complex analyses
• Work with minimal guidance; seek guidance on only the most complex tasks
• Translates concepts into practice
• Provide explanations and information to others on difficult issues
• Coach, provide feedback, and guide others
• Acts as a resource for others with less experience

Qualifications

• 5+ years of experience in sales operations, sales support, business operations, or related roles
• Experience working within matrixed enterprise organizations
• Experience supporting large employer or middle market sales organizations
• Experience supporting health care, benefits administration, or financial services sales teams
• Experience with CRM systems and sales reporting tools
• Proven solid analytical and data interpretation skills
• Proven ability to develop dashboards or executive reporting

Requirements

• Experience supporting complex B2B sales organizations
• Knowledge of pipeline management and forecasting processes
• Demonstrated ability to improve operational processes
• Demonstrated ability to coordinate internal resources including proposal development, solution architecture, underwriting, and implementation teams

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)