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Sales / Business
Associate Account Manager
@BFI WASTE SERVICES, LLC
[Hiring] Associate Account Manager @BFI WASTE SERVICES, LLC
Mar 31, 2025 - BFI WASTE SERVICES, LLC is hiring a remote Associate Account Manager. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory.
- Making outbound calls and receiving inbound calls to retain business with Republic Services’ smaller, less complex commercial and industrial customers.
- Increasing the level of penetration in the existing customer base by selling the full suite of Republic Services products.
- Effectively maintains and retains existing customers by proactively reaching out to existing customers on a daily basis.
- Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers.
- Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate.
- Responds to all cancellation requests in alignment with the established escalation policy.
- Proactively communicates with or responds to customers in support of company pricing initiatives.
- Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings, and proposals.
- Responsible for capturing customer emails, minimizing rate restrictions and customer credits.
- Increases customer penetration by selling the full suite of Republic Services products.
- Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals, and status of key customer relationships.
- Performs other job-related duties as assigned.
Qualifications
- Waste or transportation industry experience (Preferred)
- High school diploma or G.E.D. (Required)
- Minimum of 1 year of customer service experience (Required)
Benefits
- Comprehensive medical benefits coverage, dental plans, and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 31, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
