[Hiring] Account Manager @Malvern Panalytical

Role Description

Are you passionate about applying your scientific expertise to drive commercial success? Do you thrive on building strong customer relationships and delivering high-impact, solution-led outcomes? If so, this is an exciting opportunity to make a real difference.

We are seeking an Account Manager to represent Malvern Panalytical’s full portfolio across all market segments in the Southeast region, with a strong focus on Pharma and Biologics. In this role, you will take ownership of a defined territory, driving sustainable growth by identifying new business opportunities while nurturing and expanding existing customer partnerships.

Acting as a trusted advisor, you will leverage your technical knowledge and commercial acumen to deliver consultative, value-driven solutions. By aligning our industry-leading technologies with customer needs, you will play a key role in helping clients achieve their scientific and operational goals.

What you’ll be doing:

• Deliver against revenue targets and drive strong financial performance across your territory.
• Build and maintain strategic, long-term relationships with key customers and stakeholders.
• Identify, qualify, and progress new business opportunities, managing them effectively through the sales pipeline.
• Engage customers in meaningful dialogue to understand their challenges and position tailored, value-driven solutions.
• Partner closely with the Field Applications Team to deliver compelling technical demonstrations and support the sales process.
• Represent Malvern Panalytical at conferences, exhibitions, and industry events, enhancing brand presence and generating leads.
• Maintain accurate sales forecasts and ensure CRM data is up to date to support effective business planning.
• Champion customer satisfaction by acting as a trusted advisor and ensuring a high-quality customer experience throughout the lifecycle.

Qualifications

• Demonstrated success in B2B sales, ideally within the pharmaceutical, life sciences, or molecular biology sectors.
• Experience selling capital equipment (CAPEX), particularly analytical instrumentation, is highly advantageous.
• Proven ability to work with and manage distributor or channel partner networks is desirable.
• Strong communication, negotiation, and presentation skills, with the ability to influence at multiple stakeholder levels.
• Proficiency in CRM systems, with experience using Salesforce preferred.
• Solid understanding of academic, industrial, and molecular biology market landscapes.
• Commercial awareness, with the ability to confidently navigate financial and contractual discussions.
• Full UK driving license, with willingness to travel 50% as required.

Benefits

• Join an ambitious, fast-growing international organisation with a collaborative, inclusive culture where your ideas and impact truly matter.
• Play a meaningful role in driving growth at a global leader committed to partnering with customers to make the world a better place.
• Be part of a globally connected team, with opportunities to collaborate across regions and influence initiatives at scale.
• Benefit from a comprehensive and competitive rewards package designed to support your wellbeing, growth, and success.

Company Description

Malvern Panalytical, Micromeritics, and SciAps are a powerful and highly complementary combination of market leading technologies. We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.

• Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals.
• Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide range of end markets including catalysts, chemicals, building materials, clean-tech, and battery.
• SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS), and near-infrared (NIR) analyzers to measure any element in any environment.
• We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.
• We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.
• We are part of Spectris, which combines precision with purpose, delivering progress for a more sustainable world.