Account Manager @Patch My PC

[Hiring] Account Manager @Patch My PC

Apr 02, 2025 - Patch My PC is hiring a remote Account Manager. 💸 Salary: aud 91,000 – aud 105,000 based on experience and location.. 📍Location: Australia.

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Role Description

We’re seeking an experienced and highly self-directed Account Manager to lead our customer and partner engagement strategy across Australia. This fully remote role offers the opportunity to manage a robust portfolio of 600+ existing customers and a large pipeline of active leads across SMB, Mid-Market, Enterprise, and Channel Partner segments.

Build and nurture client relationships, ensuring customer satisfaction and long-term retention
Act as a trusted advisor, understanding client needs and aligning them with our solutions
Identify upsell and cross-sell opportunities to drive revenue growth and increase account value
Manage renewals and contract negotiations, ensuring a seamless client experience
Address client inquiries, resolve issues, and proactively offer solutions to improve engagement
Stay updated on industry trends and competitor offerings to provide strategic recommendations to clients
Ability to prioritize tasks and manage multiple accounts effectively

Qualifications

5+ years of experience in customer-facing software sales, B2B sales ideally spanning multiple segments (SMB through Enterprise and Channel)
Demonstrated ability to own complex customer relationships end-to-end and deliver measurable business results
Strong commercial acumen with a track record of meeting or exceeding revenue, renewal, and expansion targets
Excellent communication, negotiation, and stakeholder management skills
A growth mindset — open to feedback, quick to adapt, and always looking to improve
Operational excellence in CRM systems (e.g., Salesforce) and data-driven sales practices

Requirements

Some travel may be required
This is a fully remote, work-from-home position. However, candidates must live and be authorized to work within Australia without employer sponsorship or transfer of sponsorship

Benefits

Health benefits (varies by location)
Pension matching up to 10% (varies by location)
25 paid time off days
Three days of volunteer leave
Tuition reimbursement up to *$5,250 a year
Sick leave
Gym membership or equipment reimbursement up to *$900 annually
Life insurance
Awesome technology to do your best work

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: Australia
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Back to Remote jobs > Sales / Business

Account Manager @Patch My PC

Sales / Business

Salary 💸 aud 91,000 – aud 105,000 based on experience and location.	Remote Location Australia
Job Type full-time	Posted Apr 02, 2025

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️

📍	Be aware of the location restriction for this remote position: Australia
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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