[Hiring] Account Manager @Nuvolum
Apr 02, 2025 - Nuvolum is hiring a remote Account Manager. 💸 Salary: unspecified. 📍Location: USA.
Role Description
We’re looking for experienced Account Managers to address daily client needs, communicate wins, and drive the execution and implementation of our clients' strategic plans. Ideal candidates for this role are outgoing, detail-oriented, excellent communicators, skilled in project management, meeting deadlines, and going above and beyond to meet and exceed client expectations.
- Build and maintain trusting relationships and provide day-to-day support to clients
- Lead, don’t follow. Be an initiator, not an order taker
- Achieve quarterly and annual quotas
- Manage multiple client projects, from inception through maintenance and completion
- Collaborate with organizational leadership as needed in ideation and development of programs and campaigns in response to client requests
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
- Act as the primary client contact for project implementation, to communicate project statuses, blockers, deadlines, and wins
- Be highly organized with exceptional follow-up skills to manage multiple opportunities at any given time. Have CRM experience.
- Retain responsibility for tracking, reporting, and maintaining initiatives as directed to support the strategic goals of the client
- Learn your client's business and match that with a deep understanding of Nuvolum’s services to make the best recommendations
- Develop and maintain product expertise, driving high end-user satisfaction
- Serve as a primary point of contact for client-related issues and work cross-functionally with other teams to find solutions
Qualifications
- 3+ years of customer success or account management experience
- Bachelor's degree or equivalent preferred
- Experience working in a top-tier marketing and PR consulting firm is a plus
- Experience in sales is also a plus
- In-depth understanding of marketing strategies and trends (SEO, social media, Google Analytics, PPC, PR, etc.)
- Proficient working with the Google Suite (Docs, Sheets, Gmail, etc.)
- Experience with project management tools (ClickUp, Wrike, Basecamp, or similar)
- Familiarity with Zendesk, Jira or similar ticketing systems
- Ability to effectively organize and prioritize tasks to complete assignments within the time allotted and maintain standard workflow
- Strong verbal/written communication and listening skills, as you will be interacting with clients/customers daily
- A deadline-driven, no-task-is-too-small or big mentality
- Independent self-starter with the ability to work independently and/or with a team
- Flexibility to work in an interactive environment with a high tolerance for change and ability to pivot based upon client requirements
- Experience in event or campaign management a plus
- Understanding the basics of social media and paid ads a plus
- Ability to work with a strong sense of urgency
Requirements
This position is fully remote. At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; we cannot provide visa sponsorship. If you feel you are qualified for this position and would be an excellent addition to our team, please submit your resume and references. We look forward to meeting you!
Experience Requirements
- Experienced
Similar Remote Jobs
More jobs at Nuvolum
More Sales / Business jobs
-
Sales / Business $153,900 - $188,000 USAApr 06, 2025
-
Sales / Business £80,000 to £100,000 + bonus (£100k-£130k ote) UKApr 06, 2025
-
Sales / Business $150,000 to $200,000 USAApr 06, 2025
More jobs in USA
-
Software Development unspecified USAApr 06, 2025
-
Finance / Legal base salary determined by qualifications and experience, potential for bonus and equity USAApr 06, 2025
-
All others $90,560.00 - $135,840.00 USAApr 06, 2025
Kickstart Your Job Search
Unlock 55,278 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
