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Sales / Business
Account Manager
@Partner One Capital
[Hiring] Account Manager @Partner One Capital
Mar 22, 2025 - Partner One Capital is hiring a remote Account Manager. 💸 Salary: competitive salary and performance-based bonuses.. 📍Location: Canada.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role is primarily responsible for managing software subscription renewals and driving account expansion opportunities.
- Manage and oversee the software subscription renewal process, ensuring timely renewals for all assigned accounts.
- Identify opportunities to expand existing customer accounts through upselling, cross-selling, and promoting additional services or products.
- Develop and maintain strong relationships with key stakeholders, acting as a trusted advisor to help them derive maximum value from our solutions.
- Demonstrate an understanding of Tibco Messaging and its use cases to effectively communicate product features, benefits, and updates to customers.
- Work closely with the sales, support, and technical teams to ensure customers’ needs are met and that any issues are addressed promptly.
- Monitor account health, customer satisfaction, and product usage to ensure long-term customer retention and success.
- Handle contract negotiations, renewals, and pricing discussions, ensuring mutually beneficial agreements.
- Provide accurate forecasts on renewal rates, upsell opportunities, and revenue projections for the assigned portfolio.
Qualifications
- Bachelor's degree in business, marketing, information technology, or a related field.
- 3+ years of experience in account management, customer success, or a related role, preferably within the software or technology sector.
- Proven experience managing subscription renewals and expanding customer accounts.
- Working knowledge of Tibco Messaging and experience discussing technical topics with both technical and non-technical stakeholders.
- Familiarity with CRM systems and tools (e.g., Salesforce, HubSpot).
- Strong interpersonal and communication skills.
- Ability to work collaboratively in a team environment.
- Excellent negotiation and problem-solving abilities.
- Highly organized with attention to detail and ability to manage multiple priorities.
Requirements
- Experience working with open-source software or cloud-based solutions.
- Previous experience in a technical or SaaS-based account management role.
- Ability to analyze customer data and provide insights to improve customer success.
Benefits
- Competitive salary and performance-based bonuses.
- Opportunities for career advancement within a growing company.
- Comprehensive benefits package including health, dental, and vision insurance.
- Ongoing training and professional development opportunities.
- A collaborative and innovative work environment.
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️
| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
competitive salary and performance-based bonuses.
|
Remote
Location
Canada
|
|
Job Type
unspecified
|
Posted
Mar 22, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
