[Hiring] Account Manager @Remote
Mar 19, 2025 - Remote is hiring a remote Account Manager. 💸 Salary: $63,950 to $143,900 usd. 📍Location: Europe, UK, Canada.
Role Description
This role offers the opportunity to manage the entire sales cycle, from retaining existing customer investment to executing upsell and cross-sell strategies.
- Present Remote’s suite of services to existing customers, creating pathways for upselling solutions.
- Own and nurture customer relationships, staying in frequent contact and building strategic partnerships.
- Understand and design solutions tailored to the unique communication needs of small and mid-sized businesses.
- Take charge of customer retention initiatives and participate in strategic events to deepen relationships.
- Collaborate with cross-functional teams to ensure customer success.
Qualifications
- Demonstrated ability in retaining and growing existing accounts.
- Success in building key customer relationships across different levels, including decision makers and C-level stakeholders.
- Proactive communication with key customer contacts to understand their needs.
- Ability to create and execute sales motion and tactics to grow revenue per account.
- Confidently develop pipeline, forecast outcomes, and provide accurate reporting data.
- Strong knowledge of sales processes.
- 5+ years of Account Management experience or related SaaS sales experience.
- Excellent verbal and written communication skills.
- Business fluency in English is essential.
- Highly self-motivated with ambitions to be in a closing role.
- Strong business acumen and high level of integrity and work ethic.
- Efficient in multitasking, prioritization, and time management.
- Customer obsessed with a clear desire to be in a customer-facing role.
Requirements
- Ability to learn complex product solutions and eager to develop new skills.
- Understanding of Remote’s services and its position in the industry.
- Resilience and perseverance with a positive attitude.
- Able to perform under pressure.
Key Responsibilities
- Meet and exceed sales quota and manage the entire sales cycle for a book of business.
- Identify new expansion, upsell, and cross-sell business opportunities.
- Presentation to existing customers on Remote’s suite of services.
- Own the customer relationship and complete the cycle from sale to business completion.
- Remain in frequent contact with customers and build strategic partnerships.
- Understand the communication needs of small and mid-sized business customers.
- Generate customer retention initiatives and participate in key strategic events.
- Work with cross-functional teams to ensure customer success.
Practicals
- You'll report to: Manager, Account Management
- Team: EMEA Sales
- Location: Applications from SEMEA or UKI are prioritized.
- Start date: As soon as possible
Benefits
- Work from anywhere.
- Flexible paid time off.
- Flexible working hours (async).
- 16 weeks paid parental leave.
- Mental health support services.
- Stock options.
- Learning budget.
- Home office budget & IT equipment.
- Budget for local in-person social events or co-working spaces.
How to apply
Please fill out the form below and upload your CV in PDF format. We kindly ask you to submit your application and CV in English.
If you don’t have an up-to-date CV, feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at the interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply.
Please note we accept applications on an ongoing basis.
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| 📍 | Be aware of the location restriction for this remote position: Europe, UK, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$63,950 to $143,900 usd
|
Remote
Location
Europe, UK, Canada
|
|
Job Type
full-time
|
Posted
Mar 19, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Europe, UK, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
