[Hiring] Account Management Associate @Alan
Feb 25, 2025 - Alan is hiring a remote Account Management Associate. 💸 Salary: unspecified. 📍Location: Canada, France, Belgium, Spain.
Role Description
As we welcome more and more major companies (Etam, Cultura, BackMarket, etc.), our portfolio of Key Accounts is rapidly growing (+200M€ ARR). While our team of Key Account Managers (KAMs) and Customer Success Managers (CSMs) expands (26 team members) to provide the best support to our customers, we are looking for an Account Management Associate to work on transversal topics.
You will play a key role in helping us structure our approach to Account Management. You will work closely with a team of 2 Senior Crew Leads and our Account Management Lead, supporting them with driving various growth-related projects.
- Preparing key customers touchpoints: orchestrating projects with a dedicated taskforce (Product, marketing, crew leads, top management), with ownership of specific sections and content to build. Ideal to shape project management skills!
- Monitoring and running analysis: collaborating in tracking and analyzing the main KPIs to surface insights that influence our strategy.
- Team Training: create training content that will enable KAMs and CSMs to enhance their skills on product-related topics or topics related to the French healthcare system.
- Process Scaling: auditing existing sales processes (CRM, minutes of meeting automation, meeting prep framework…), identifying and implementing improvement areas.
- Go to Market Strategy: along with the crew lead or the Account Management Lead, opportunity to dig deeper into a topic to crack (how to address CSE, how to improve our cross-sell approach…)
Benefits
- Flexible Office: Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need: Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours: Organize your time as you wish.
- Transport: Country-specific commuter benefits.
- Learning & Training opportunities: A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
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| 📍 | Be aware of the location restriction for this remote position: Canada, France, Belgium, Spain |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
Canada, France, Belgium, Spain
|
|
Job Type
full-time
|
Posted
Feb 25, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Canada, France, Belgium, Spain |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
