[Hiring] Account Executive & Customer Success @EQL Tech

Role Description

In this Founding Sales & Customer Success role, you will work directly with the CEO to own the full revenue lifecycle. This is a rare opportunity to build the commercial playbook for a company that is fundamentally changing how schools operate.

The Mission: You will split your focus between aggressive growth and world-class retention:

• Drive the Revenue Engine (50%)
  • Execute the Playbook: Convert viral "bottom-up" teacher adoption into formal school and district-wide contracts.
  • Lead the Charge: Own the inbound pipeline from initial demo to close, engaging directly with teachers and school administrators.
  • Innovate Top-Down Strategy: Identify and target districts where the platform is already a grassroots favourite among staff.
  • Asset Creation: Develop the marketing and sales collateral required to win in the K-12 space.
• Master Customer Success (50%)
  • Drive Adoption: Proactively partner with schools to ensure the AI becomes an essential, high-utilisation tool in their daily workflow.
  • Own the Lifecycle: Manage renewals, expansions, and cross-sells to ensure sustainable revenue growth.
  • Build Scalable Systems: Design onboarding and support processes capable of handling a high volume of accounts while maintaining a personal touch.
  • Voice of the Customer: Act as the bridge between users and the internal product team to ensure the platform remains the best-loved AI tool in education.

Qualifications

• You have 2–6+ years of experience in K-12 SaaS sales or customer success with a proven track record.
• You are deeply familiar with how Generative AI is transforming the classroom experience.
• You thrive in the ambiguity of an early-stage startup and enjoy building processes from the ground up.
• You can navigate conversations with busy teachers and high-level District Directors with equal parts empathy and clarity.
• You are looking for a founding-team role with major career upside and an ownership stake.

Requirements

• Experience selling to US K-12 Directors of Curriculum or similar roles.
• A professional background as an English Teacher or School Admin.
• Previous experience at high-growth EdTech leaders (e.g., Nearpod, Newsela, Khanmigo, etc.).

Benefits

• Help millions of students receive better feedback while giving teachers their time back.
• Join a "rocket ship" company that 10x'ed revenue last year through massive organic demand.
• Work in a fully remote, high-trust, and autonomous culture.
• Work side-by-side with the founders to shape the company’s commercial DNA.

Compensation & Benefits

• US-Based: $65k–$80k Base + Commission + Significant Equity.
• International/Remote: $30k–$50k Base + Commission + Significant Equity.