[Hiring] Senior Researcher - Ads Experiences @Netflix

Role Description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

We are at the beginning of our journey of building the next generation of advertising business tools, products, and formats at Netflix. The Ads Research team’s goal is to lead, uncover, and deliver research and insights that translate directly into product and business impact, guiding the development of advertising experiences and features enjoyed by millions of people all over the world, and by our advertising clients.

The scope of this role is a tremendous opportunity for leadership and impact in a zero-to-one initiative within Netflix. This role will partner with Product, Data Science, Design, Business, and other cross-functional and research teams to understand their insights needs and develop, execute, and deliver best-in-class quantitative research to address them.

In this role, you will:

• Partner with cross-functional teams and fellow researchers to develop, lead, execute, and socialize a roadmap of high-impact research initiatives.
• Have the interest and motivation to get deep into the technical product and business needs that are part of Netflix's advertising world.
• Engage with Netflix members and advertisers in research worldwide to uncover pain points and unmet needs.
• Thoughtfully evangelize the role of research and scale practice in environments where a research culture/infrastructure does not exist.
• Cut through competing perspectives and approaches to tell powerful, objective insights and stories.
• Identify opportunities to establish new points of view and capabilities that evolve our advertising product and UX research function.
• Balance several projects simultaneously at different stages, both tactical and strategic.

Qualifications

• Demonstrable experience in product/user experience (UX) research.
• Deep fluency in both qualitative and quantitative research methods.
• Experience socializing research findings across different departments.
• A mastery of qualitative methodologies including in-depth interviews and usability testing.
• The ability to develop survey scales and questionnaires suitable for consumer research across global markets.
• Very strong communication with a bias toward action and business acumen.
• Passion about translating findings into actionable strategic business recommendations.
• An advanced degree in Human-Computer Interaction, Psychology, Cognitive Science, Statistics, Social sciences, or a related field is preferred.
• Advertising or Business research experience is a plus.

Requirements

• Comfortable putting a stake in the ground, even without all the data you need.
• Making the connections no one else sees.
• Standing firm in the face of change, uncertainty, and challenge.
• Equal parts creative and analytical.
• Both an excellent collaborator and a self-starter.

Benefits

• Comprehensive Health Plans.
• Mental Health support.
• 401(k) Retirement Plan with employer match.
• Stock Option Program.
• Disability Programs.
• Health Savings and Flexible Spending Accounts.
• Family-forming benefits.
• Life and Serious Injury Benefits.
• Paid leave of absence programs.
• Full-time hourly employees accrue 35 days annually for paid time off.
• Full-time salaried employees are immediately entitled to flexible time off.