[Hiring] Senior Research Manager @dentsu

Role Description

B2B International is the largest b2b-focused research agency. Our Client portfolio spans over 850 well-known brands, including half of the world’s largest 100 organizations. We are seeking a Senior Research Manager to oversee research programs from start to finish, including questionnaire design, analysis, and reporting.

The role can be fully remote or can be a hybrid role (2 days+ in-office) if you are located near one of our offices in New York, Chicago, Detroit, or Los Angeles.

Key Duties and Responsibilities:

• Act as a co-lead for key client accounts, working with Research Directors to maintain and strengthen client relationships.
• Analysis and report development of both quantitative data and qualitative insights, and the ability to develop solid conclusions with minimal oversight.
• Creative skills for communicating a research story in a visually appealing way.
• Assist / co-present research findings and recommendations to clients.
• Understanding of statistics such as MaxDiff, regression, and conjoint.
• Design screeners, discussion guides, and questionnaires.
• Strong communication and project management with team members, clients, and vendors.
• Oversee and train research analysts, with the ability to delegate where appropriate.
• Assist with / take on new inquiries, proposal writing, and pitching.
• Support on marketing (ideation, content creation, blog articles, white papers, etc.).

Qualifications

• 5-8 years’ experience managing a range of market research projects from commissioning through to the delivery of the final presentation (e.g., questionnaire design, structuring research reports, writing conclusions, and presenting key findings).
• B2B market research experience: experience conducting research on behalf of b2b brands.
• Involvement in a range of qualitative and quantitative research studies such as segmentation, brand tracking, customer experience, product development, persona profiling, buyer/customer journey mapping, ideation, etc.

Requirements

• Strong capabilities with research software and analytical tools, such as SPSS/Q, Tableau, R, etc., or/and advanced Excel skills.
• An ability to interpret data, translating raw data into clear conclusions and actionable recommendations.
• An understanding of common statistics used in market research, e.g. conjoint, MaxDiff, regression, etc., including knowledge of where to apply them and how to interpret the findings.
• Proven ability to build and maintain relationships with clients.
• The ability to prioritize tasks, manage timelines, and ensure the execution of multiple projects simultaneously.
• Strong communication and presentation skills, with the ability to articulate findings in a compelling and engaging manner.

Benefits

• Medical, vision, and dental insurance.
• Life insurance.
• Short-term and long-term disability insurance.
• 401k.
• Flexible paid time off.
• At least 15 paid holidays per year.
• Paid sick and safe leave.
• Paid parental leave.