[Hiring] Senior Mixed-Methods Researcher @Pulse Labs AI, Inc.

Role Description

We are seeking a Senior Mixed-Methods Researcher to lead high-impact research initiatives and serve as a strategic partner to our clients. In this role, you will architect and execute comprehensive quantitative and qualitative studies, including:

• Surveys
• Longitudinal panels
• Diary studies
• Usability testing
• IDIs
• Statistical analysis

Leveraging Pulse Labs’ proprietary research platform, you will synthesize rich video and survey datasets to deliver clear, data-driven narratives about how users interact with next-generation products.

This is a 100% full-time remote position requiring at least 80% overlap with Pacific Time (UTC/GMC-8). At times, you will be required to work before and after standard work hours, including weekends, to ensure quality and on-time client delivery.

Qualifications

• 5+ years of mixed-methods research experience leading end-to-end quantitative and qualitative investigations in a fast-paced, detail-oriented research operations environment.
• Graduate degree in Psychology, Survey Methodology, HCI, Human Factors, Research Methods, or a closely related field.

Requirements

• Client Consultation & Research Strategy: Partner directly with enterprise clients to scope, design, and align research plans with business goals, technical requirements, and delivery timelines.
• Mixed-Methods Execution: Architect and lead end-to-end research using advanced survey design, UX methodologies, and questionnaire frameworks, maintaining high standards of data integrity and client satisfaction.
• Research Study Project Ownership: Own the planning, execution, and delivery of fast-paced, multi-track research studies. Collaborate closely with Program Management, Recruitment, and Ops to monitor project health, safeguard data quality, enforce timelines, and maintain methodological rigor throughout.
• Qualitative Synthesis: Mine rich multimodal data, including participant video recordings, transcripts, and open-ended feedback, to uncover behavioral drivers and product opportunities.
• Quantitative Analysis: Run advanced statistical analyses (e.g., MaxDiff, conjoint analysis, factor analysis) to evaluate feature prioritization, trade-offs, and behavioral trends.
• Deliverable Creation & Storytelling: Translate complex data into compelling, client-ready formats, including executive summaries, scorecards, slide decks, and detailed analytical reports tailored to stakeholder needs.
• Stakeholder Presentation: Present findings and strategic recommendations to cross-functional teams and executive leadership across various technology verticals.
• Mentorship & Culture: Coach and mentor junior researchers and analysts, fostering analytical consistency and professional growth across the team.
• Continuous Improvement: Partner with internal leadership to refine research workflows, streamline operational processes, and integrate lessons learned from project cycles.

Company Description

Pulse Labs delivers actionable, human-centered insights that guide the product lifecycles of the world’s leading technology companies. Backed by investors including Google, we provide end-to-end user research – from early concept to post-launch – powering high-priority innovations across AI, mobile platforms, wearables, and connected ecosystems.