[Hiring] Research Manager @BOVITZ INC

Role Description

The Research Manager plays a pivotal role in designing, executing, and delivering high-quality custom research projects. You will lead day-to-day project operations, serve as the primary client contact, and help develop the skills of junior team members. You should be detail-oriented, analytically-minded, and passionate about delivering insights that drive strategic decisions.

• Serve as the primary point of contact for clients, maintaining strong, trusted relationships.
• Mentor junior researchers, providing guidance on project execution and professional development.
• Lead questionnaire development, ensuring clarity, logic, and alignment with project objectives.
• Oversee all phases of data collection, including vendor management, programming checks, field monitoring, and troubleshooting.
• Develop data tabulation plans and frameworks to guide data processing and ensure alignment with research objectives.
• Review and validate survey programming, data tabulations, and visualized reports for accuracy.
• Execute qualitative research tasks such as writing screeners and discussion guides, overseeing participant recruitment, and potentially travelling for in-person interviews.
• Collaborate with external partners and vendors to ensure high-quality and on-time deliverables.
• Act as a liaison between the research team and the internal leads of other departments (e.g., programming, data processing, design & visualization). Monitor project costs and manage timelines, flagging risks and managing expectations proactively.
• Collaborate with team members to translate data into actionable insights, well-written reports, and visually compelling presentations.
• Partner with senior leadership to continuously improve research processes and client service delivery.

Qualifications

• Bachelor’s degree in Psychology, Business, Social Sciences or related field preferred.
• 4–6 years of experience in custom market research (quantitative, qualitative, or both).
• 2+ years of experience being the lead contact for client stakeholders.
• Proven ability to manage multiple complex projects simultaneously.
• Strong analytical skills and comfort working with data to find meaning and insight.
• Experience with research tools and platforms (e.g., SPSS, Qualtrics, Decipher, DisplayR, Recollective, E-Tabs).
• Ability to work independently and collaboratively in a fast-paced, growing environment.
• Proficient with MS Office suite (Word, PowerPoint, Excel).
• Excellent verbal, written, and interpersonal communication skills.
• Exceptional attention to detail with strong organizational and time management skills.

Requirements

• This position is primarily performed in a remote office environment.
• The employee is regularly required to sit for extended periods of time; use hands and fingers to operate a computer keyboard, mouse, and other office equipment; and communicate effectively via phone, video conferencing, and written communication.
• The employee may occasionally need to stand, walk, and lift or move items up to 15 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Benefits

• Remote work environment and a corporate hub for collaborating and company fun.
• Medical, Dental and Vision plans (100% employee medical premium paid by the company).
• 401(k) matching.
• Employee stipend to use towards health & wellness, home office, professional development and so much more.
• Paid vacation (two weeks annually).
• A generous holiday schedule, including three summer days and the week between Christmas and New Year’s Day.