[Hiring] Mixed-Methods Researcher @Bask Health

Role Description

We're looking for a Mixed-Methods Researcher to help Bask Health make better product decisions by combining qualitative user insights with quantitative behavioral evidence.

• Investigate how people interact with experiences and identify product improvements.
• Conduct hands-on research combining qualitative methods, quantitative analysis, usability testing, survey research, and product discovery.
• Work across merchant-facing and patient-facing experiences.
• Conduct interviews and usability studies to understand user motivations, expectations, and challenges.
• Connect findings with behavioral data, survey results, and product metrics.
• Work closely with product managers to define research questions and methods.
• Collaborate with product designers and content designers to evaluate proposed solutions.
• Partner with engineers and analytics stakeholders to understand product data and recommend improvements.
• Present findings that connect user observations with measurable product outcomes.
• Conduct research with attention to privacy, participant consent, and clinical workflows.
• Develop repeatable research practices and maintain organized findings.

Qualifications

• 3+ years of professional experience in UX research, mixed-methods research, product research, behavioral research, or a closely related field.
• Portfolio or case studies demonstrating the use of qualitative and quantitative methods.
• Strong understanding of qualitative research methods, including interviews and usability testing.
• Experience designing and analyzing user surveys.
• Ability to combine qualitative findings with behavioral or survey data.
• Experience defining research questions, hypotheses, and study objectives.
• Familiarity with product analytics and behavioral measurement.
• Strong analytical thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and research quality.

Requirements

• Experience independently planning and conducting research for digital products.
• Working knowledge of quantitative research methods and statistical reasoning.
• Experience evaluating complex digital workflows and user journeys.
• Ability to interpret user behavior, task completion, and workflow performance data.
• Understanding of sampling, research bias, and limitations of quantitative findings.
• Experience synthesizing research findings into actionable product recommendations.
• Ability to distinguish correlation from causation and communicate uncertainty appropriately.
• Experience collaborating with product managers and product designers.
• Familiarity with usability testing and iterative product development.
• Understanding of research ethics, informed consent, and responsible data handling.

Benefits

• Opportunity to work in a dynamic, entrepreneurial environment.
• Collaborate closely with product teams and company leadership.
• Engage in meaningful research that impacts product development.